- There is currently no impact to Optus services and network infrastructure in bushfire affected areas across NSW.
- Sites in the Blue Mountains, Raymond Terrace and Catherine Hill Bay areas impacted by power outages were all restored and operating over the weekend.
- Optus will continue to work with the relevant authorities, and closely monitor the bushfire situation and our network over the coming days.
- We are supporting our customers directly in the bushfire areas where we can. Optus is giving out prepaid phones for customers in need, through our retail partner in Springwood, The Phone House. If you’re a personal or small business customer impacted by the fires, you can also divert your landline to your mobile at no cost.
- Customers can contact Optus on 133 937 with any questions about the landline diversions or financial assistance due to the bushfires.
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