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OPTUSNET REWARDS CUSTOMERS WITH NETROLLOVER

5 April 2001

Optus today launched an aggressive new offer to grow its existing 300,000 OptusNet customer-base.

Optus is now the only major ISP in Australia to allow customers on monthly plans to 'rollover' any unused internet hours by giving them up to three months to use their included monthly hours.

OptusNet Rollover is similar to the mobile rollover initiative which sets Optus Mobile apart from other carriers.

Adrian Chamberlain, Managing Director Consumer & Multimedia said OptusNet Rollover is a win for customers as they will not lose their unused hours at the end of the month.

"We understand that our customers' internet use may vary from month to month. So, if they don't use all their included hours each month, why should they lose them. That's why we've introduced rollover hours," Mr Chamberlain said.

"For example, if you get the NetRollover 120 plan, go on holidays and use only 80 hours in one month, you won't lose out. You can now rollover your unused 40 hours for another month - giving you 160 internet hours to use in the next two months."

"All new and existing customers on eligible plans will automatically receive OptusNet Rollover," he said

Mr Chamberlain said Optus would continue to deliver innovative offers and pricing that deliver value.

In addition, OptusNet has changed the names of its plans so customers can easily identify which plans are eligible for rollover and the number of hours included in each plan.

OptusNet is powered by Excite Australia.

OptusNet goes the extra mile to unlock the potential of the web.

For more information:
Melissa Favero
Cable & Wireless Optus
Tel: 02 9342 5030

OptusNet Rollover Choices plans

Plan Name Included Hours Monthly Fee Additional Hours
Choices NetStarter 5 $0 $2.50

 

100 Bonus Hours not available first month

Choices NetRollover 10 10 $9.95 Next 24 hours $2.50 per hour
35 to 200 hours FREE
Over 200 hours $2.50 per hour
Choices NetRollover 25 25 $19.95 $2.50
Choices NetRollover 125 125 $24.95 $2.50
Choices NetRollover 255 255 $29.95 $2.50

OptusNet Rollover Terms & Conditions can be found at www.optusnet.com.au.

Table of Old & New Plan Names

Old Plan Name New Plan Name
NetSaver NetRollover 5
NetSurfer NetRollover 20
NetSavvy NetRollover 120
NetMaster NetRollover 250

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