How we calculate total minimum cost: Your min. cost is the minimum total amount you will be required to pay, when you sign up to a SIM plan or a SIM plan with a device payment plan.
- When you sign up to a month to month SIM plan without a device payment plan, your min. cost is one month of your SIM plan fee.
- When you sign up to a month to month SIM plan (which includes a plan fee discount) without a device payment plan, your min. cost is one month of your discounted SIM plan fee.
- When you sign up to a month to month SIM plan with a device payment plan, your min. cost is the cost of your device in full plus one month of your SIM plan fee.
- When you sign up to a month to month SIM plan (which includes a plan fee discount) with a device payment plan, your min. cost is the cost of your device in full plus one month of your discounted SIM plan fee.
- When you sign up to a month to month SIM plan with a device payment plan (which includes a device discount), your min. cost is the cost of your device in full (less one month of your device credit amount) plus one month of your SIM plan fee.
- When you sign up to a month to month SIM plan (which includes a plan fee discount) with a device payment plan (which includes a device discount), your min. cost is the cost of your device in full (less one month of your device credit amount) plus one month of your discounted SIM plan fee.
No other discounts or bonus offers are factored into your min cost.
Changes to Plans (month to month): We may make changes to your month-to-month Family Watch plan, including to the price or inclusions. This could include moving you to a new plan, which may cost more. We’ll give at least 30 days’ notice of any increase to plan access fees, any data inclusion decreases or any plan moves. If you don’t like the change, you can choose a new plan (once per payment cycle) or cancel.
Optus Choice Plus Family Watch Plan: The Optus Choice Plus Family Watch plan is only available as a bundled service with the Spacetalk Adventurer device to eligible new and recontracting customers. The cost of the Spacetalk app subscription (RRP$5.99) is included in the plan when you activate it via Optus SubHub. Customers can choose to take up their Spacetalk watch outright or sign up to a 12, 24, 36 month payment plan. If you need to cancel your plan, there are no plan cancellation fees and you will not receive a pro rate refund for the remainder of the payment cycle, unless otherwise provided in our standard agreement and subject to your consumer law rights. Your related device payment plan will be cancelled, and you’ll have to pay out any remaining payments owing as a one-off payment with any device credits or discounts forfeited. You cannot rate plan change off this plan unless you transfer your allocated number to a mobile phone. If you rate plan change off the plan, you cannot re-activate the plan. Roaming is not available in all destinations with this device, see the Roaming terms. You will automatically be charged via card on your monthly invoice date. You must maintain your card payment details or your plan will be cancelled. Limit of one Optus Choice Plus Family Watch plan per eligible device payment.
Device Payment Plans (OptusPay): You must have an eligible Optus plan to add a Device Payment Plan. If you need to cancel your Device Payment Plan before the end of the agreed term, or you need to cancel your related eligible Optus plan during the Device Payment Plan term or you want to move to an ineligible plan during the Device Payment Plan term, then you’ll need to pay out the full remaining cost of your device. Device credits or discounts that Optus was going to cover do not apply in these cases. Limit of one related device payment plan per Family Watch plan. You will be automatically charged via card on your monthly invoice date. You must maintain your card payment details or your plan will be cancelled.
Device Discount: If you have device discounts, they will apply for the duration of your payment plan. Device discounts are available as advertised for customers who purchase this device on an plan, as specified above. Discount applied over length of payment plan selected and applied from the first invoice for the device payment. The discount will be forfeited if the customer cancels, recontracts or changes to an ineligible plan, and the customer will have to pay out the remaining device payments excluding the device discount. See above for offer end date. If no date is specified, the offer is available until withdrawn.
No Excess Data Charges: If shared data allowance is exceeded, all shared data services on your account will be slowed to a maximum speed of 1.5Mbps (suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times). Usage while slowed is unmetered. Applies to data usage in Australia only.
Usage Alerts: Usage alerts are typically real-time but delays of up to 48 hours may be experienced. You will receive alerts in Australia and while roaming overseas via your nominated email. However, you can change your preferred method of receiving usage alerts and service notifications anytime by visiting My Account. To learn more about usage alerts, click here.
My Account: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
Coverage: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage.
Optus Daily Roaming: The Spacetalk device does not work in certain countries. You must check if the LTE bands supported by the Spacetalk device are available in the Zone 1 destination you want to roam in. The supported bands are B1, B3, B5, B7, B8, B20, B28(AB). You will also need to enable roaming on your device using the last 4 digits of your device IMEI as the password. Optus Daily Roaming is a $5 add-on that is automatically activated via the My Optus App. Daily Roaming is available on Consumer Choice Plus, Business Choice Plus plan, and MBB plans in Zone 1 destinations. For Choice Plus, Business Choice Plus plans with no Roaming inclusion with expired roaming inclusion within 30 days and MBB data plans you will be automatically charged via card upon first usage in an eligible destination. If your payment fails you will need to check your payment details are correct, and all roaming usage will be restricted. Usage alerts are sent at 50%/85%/100% of your data inclusions. Optus Daily Roaming includes 5GB data as well as unlimited standard national talk and text in Zone 1 destinations or to Australia (standard national talk is not available with MBB plans). Optus daily roaming expires once the 5GB of data is used or once the add-on 24 hour duration has ended (whichever is first). If you continue to roam in eligible destinations, we’ll automatically add another 5GB to your service, and you will be charged $5 for the further add-on. Unused data expires. Eligible destinations are subject to change, see current list at optus.com.au/roam. Fair Go Policy applies.
