Data Choice

• Keep your operating system up to date
• Switch off WiFi Assist on Apple iOS9+ devices
• Set device and app updates to run on WiFi only
• Delete unused apps, photos and other unused media
• Set strong passwords and run regular antivirus checks to prevent unauthorised use of your devices/network
• If you're going away for an extended period, switch your modem / router and computer off

• Stop videos from playing automatically in apps / your browser
• Limit push notifications from email and other apps
• Limit location services within apps

• Set downloads, syncs and photo/file backups to run on WiFi only
• Keep file sizes small when sharing or backing them up

• Switch music and video streaming from high definition to standard definition

If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.

Included in eligible plans and automatically applied to all services on the same account that share data. Data slowed to max 1.5Mbps if shared allowance reached.

Usage while slowed is unmetered.

Excess data option can be changed once per bill month via My Optus app. Applies to data use in Aus. 

Included in eligible postpaid mobile and mobile broadband plans and automatically applied to all services that share data on your account with those eligible plans. Applied to all postpaid mobile and mobile broadband plans on an account in collections.  

If shared data allowance is exceeded, all shared data services on your account will be slowed to a maximum speed of 1.5Mbps (suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times).

Usage while slowed is unmetered. Additional shared data can be purchased at any time to remove slowed speed, which will resume if the new shared data allowance is reached. Excess data option can be changed once per month via My Optus app. Usage may be delayed up to 4hours. Applies to data usage in Australia only.

Applies to all eligible postpaid mobile and mobile broadband services that share data on your account. If shared data allowance is exceeded, ‘No Excess Data Charges’ customers will be slowed to a maximum speed of 1.5Mbps (suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times) and ‘Automatic $10 for 1GB’ customers will be automatically charged $10 per 1GB. 

If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period. Excess data option can be changed once per month via My Optus app. Usage may be delayed up to 4hours. Applies to data usage in Australia only.

Available to approved consumer and SMB customers on selected mobile plans. Each Add-on can be added once per day, per service. You can access your data Add-on as soon as you request it and the full charge for that bill month will appear on your next bill. The inclusion of your data add-on is added to your shared data allowance on your account.

Data is counted in KB increments and includes uploads and downloads. Any unused data is forfeited and cannot be rolled over to your next billing month.

Usage alerts are sent at 50%/85%/100% of your shared data via SMS or email.

Add-on expires if data used or at end of bill month (whichever is first). Data can only be used in Australia.