Skip to Primary NavigationSkip to ContentSkip to Footer
  • Personal
  • Business
  • Enterprise
  • Deals
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993

January

(9)

February

(8)

March

(19)

April

(9)

May

(11)

June

(10)

July

(6)

August

(10)

September

(7)

October

(14)

November

(10)

December

(0)

CYCLONE DEBBIE - NETWORK UPDATE - 3PM QUEENSLAND TIME/ 4PM SYDNEY TIME

28 March 2017

 

An update on the impact to the Optus mobile network in some cyclone-affected areas of Queensland.

As of 3pm (AEST) today, there has been localised impact to the Optus mobile network in some cyclone-affected areas of Queensland. Optus customers in affected areas may experience some disruptions to their voice and mobile internet services.

There are disruptions to Optus mobile sites in Bowen, Airlie Beach, Proserpine, Mackay, Hamilton Island, Daydream Island and Dingo Beach.

Optus technicians are on standby to deploy portable generators and additional support resources to respond to network disruptions.

We are working closely with the relevant authorities to enable quick and safe access to restricted areas.

More from Optus

  • My Optus App
  • SubHub
  • Accessories
  • Student Hub

Customer Service

  • Contact Us
  • Help & Support
  • Store Locator
  • Payment Assistance Policy
  • Feedback & Complaints
  • Report a service outage

About Us

  • About Optus
  • Careers
  • Corporate Information
  • Media Releases
  • About Singtel
  • Accessibility

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube

  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety

Connect with us

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube
  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety
© 2026 Singtel Optus Pty Limited
Optus acknowledges the Traditional Custodians of the lands, waters and skies across Australia. We pay our respects to Elders past and present and honour the strength and continuity of the world's oldest living cultures.