Optus customers who want to contact family and friends following the extreme weather in Fiji will be able to make free calls to Fiji for the next two weeks.
Optus consumer customers with a prepaid or post-paid mobile, or home landline will receive free standard voice calls to Fiji from 12:01am AEST Wednesday 24 February until 11:59pm 10 March, 2016. Calls made to Fiji during this time will not be charged on your next bill.
The impact of the cyclone and high activity on the telecommunications network in Fiji may impact some calls getting through. Customers may experience busy tones, recorded voice announcements or the call might go straight to voicemail when calling.
Any customers who wish to discuss their individual circumstances can call our Customer Services team on 133 937.