Optus customers who want to contact family and friends following the terrible events in Paris will be able to make free calls to France throughout November.
Optus consumer customers with a post-paid mobile or home landline will receive free standard voice calls to France from 12:01am AEDST Saturday 14 November until the end of the month. Calls made to France during this time will not be charged on your next bill.
Pre-paid mobile customers will also receive zero-rated standard voice calls made to France from 07:00am AEDST Sunday 15 November until the end of the month.
The high volume of activity on the telecommunications network around Paris may impact some calls getting through. Customers may experience busy tones, recorded voice announcements or the call might go straight to voicemail when calling.
Any customers who wish to discuss their individual circumstances can call our Customer Services team on 133 937.
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