NOW THERE IS NO EXCUSE FOR BILL SHOCK WITH OPTUS $35 MY PLAN

Australian mobile phone users should not live in fear of being hit by large excess fees, whether they are light or heavy mobile users. Optus today launched the new $35 My Plan, designed specifically for these light users to give them the confidence and assurance to make the most of their plan with no hidden traps and no excuse for bill shock.

Available from 2 September, Optus’ $35 My Plan follows the recent announcements of My Plan and Optus Travel, helping to eradicate bill shock domestically and internationally.

Kevin Russell, CEO, Consumer Australia, Optus said, “Some Australians live in fear of using their phone because of high bills and we recognise this needs to stop. The Optus My Plan range is a radically new way of charging that moves to eradicate bill shock – there are no tricks in these plans”.

“Our research has revealed that over half of our customers on entry level plans are three times more likely to experience regular breakage than customers on higher included plans. We estimate that an average light user is hit with close to $100 in excess usages charges over 12 months.”

“This is why we’ve introduced the Optus $35 My Plan so customers know exactly what they are getting while having the freedom and flexibility to do more if and when they need to.”

The Optus $35 My Plan offers customers 200 call minutes, unlimited SMS/MMS and 200 MB of data, all for use within Australia (minimum total cost $840 over 24 months). The best part of this new plan is if customers exceed their plan inclusions each month, they will automatically be bumped up to the next level. And we give customers plenty of notice before they’re bumped up, with usage alerts sent at 50%, 85% and 100% of their monthly plan inclusions.

Not only does this save customers large amounts in excess charges but gives them the freedom to go beyond their plan inclusions when needed for as little as $5 a level. At the start of the following month, customers revert back to their original inclusions. If a customer still has a need for even more data or voice calls then they can continue up to the next level, knowing exactly what they will get and how much it will cost.

The nuts and bolts of what customers get on Optus $35 My Plan:

Cost of 1MB included data $0.0146, all for use within Australia, and subject to the Optus Mobile Fair Go™ Policy.Need more? Pay just $5 for 300 MB of data and $10 for 250 minutes of voice calls.

More information can be found at www.optus.com.au/myplans from 2 September 2013.

Media contact:
Claire Wong or Dianne Edwards
Optus Corporate Affairs
(02) 8082 7850

*Minutes can be used for talk to standard Australian mobiles and landlines, 13/1300 numbers and voicemail retrievals all within Australia.
**There may be delays of up to 48 hours for usage alerts.
***If you use more than 20GB of additional data we may continue to charge you at the same rates or restrict your data use for the remainder of your billing month.