Q. How do I redeem the double data offer?
A. It’s simple. Any new customer who activates a SIM and recharges $30+ by 5 February 2017 will be eligible for the offer. Offer includes $30 and $40 SIM Starter Kits. This double data will automatically be applied to your MyData balance, however there may be a delay in the application of the bonus data of up to 24 hours. Keep an eye out for an SMS we’ll send you confirming when the bonus data has been applied.
Q. How will I know when the double data has been applied?
A. Your double data should appear as part of your MyData balance once you recharge, however there can sometimes be a slight delay of up to 24 hours for the bonus data to be applied. We’ll send an SMS to confirm after your bonus data has been applied. You can check the My Optus app or text “BAL” to 9999 to check your Prepaid balance at any time.
Q. When will the double data expire?
A. The included double data will expire in 28 days, or if you recharge before your credit expires, you can keep rolling over your unused data to a max of 15GB. That should keep you entertained this summer!
You can find the data you have rolled over under “MyData Rollover” in your balance. It will be used after any MyData you have.
Q. Can I get this offer on other Optus Prepaid plans?
A. No, this offer is only available to new customers who activate and recharge on My Prepaid Ultimate within the offer period.
Q. If I buy a $2 or $10 SIM will I be eligible for the double data offer?
A. New customers who purchase a $2 or $10 SIM Starter Kit and activate on My Prepaid Ultimate will get double data on their first $30+ recharge within the offer period.
Q. If I buy a $30 or $40 SIM Starter Kit will I be eligible for the double data offer?
A. Yes. New customers who purchase a $30 or $40 SIM Starter Kit and activate on My Prepaid Ultimate will get double data on activation within the offer period, because these SIM Starter Kits are a SIM plus recharge.
Q. How will the double data appear when I check my Prepaid balance?
A. Your standard data and bonus data will both appear in your balance as “MyData”.
Q. How much data is included on My Prepaid Ultimate after my first $30 recharge?
A. All subsequent $30 recharges on My Prepaid Ultimate will get you 3GB included data. To check out inclusions on other My Prepaid Ultimate recharges, head to optus.com.au/prepaidplans
Q. When does this offer end?
A. In order to get double data, you’ll need to activate a SIM and recharge $30 or more on My Prepaid Ultimate between 31 October 2016 and 5 February 2017.
Q. I’m an existing Optus Prepaid customer. Can I get this offer?
A. No, the double data offer is available only to new Optus Prepaid customers who activate a SIM and recharge on the My Prepaid Ultimate between 31 October 2016 and 5 February 2017. From time to time we offer our existing customers recharge bonuses. Keep an eye out for these during the offer period.