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eSIM Australia

Prepaid eSIM.
Connect online.

Experience hassle-free eSIM connection and Prepaid value.

Check device compatibility

Pick your perfect eSIM plan

No physical SIM needed. Your eSIM activates on your device.

5GB
$13

for 7 days

10GB data with AutoRecharge (5GB standard + 5GB bonus). Terms

From 30/09/26, price will increase to $15. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

5GB bonus data

Get 5GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Speed capped at 250Mbps on our Award-winning 4G and standard 5G Network

  • 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

SIM Sale
45GB
$13

for first 28 days, then $39

45GB on first 3 recharges then 25GB. Terms

From 30/09/26, price will increase to $44. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

Unlimited data weekends

Get 45GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Uncapped speed on our Award-winning 4G & standard 5G Network

  • 400 mins standard international calls to Zone 1 and 100 mins to Zone 2 plus 50 standard international SMS

SIM Sale: Ends 29/09/26. New services only. Savings based on prior price in Optus stores/website. Terms

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

Bonus eGift Card
50GB
$40

for 28 days

AutoRecharge only. 50GB on first 3 recharges, then 30GB. Terms

AutoRecharge benefits:

  • $5 eGift Card with every recharge from your second recharge

    Partner logos for eGift card

  • Unlimited data weekends

Get 50GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Uncapped speed on our Award-winning 4G & standard 5G Network

  • 500 mins standard international calls to Zone 1 and 100 mins to Zone 2 plus 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

65GB
$49

for 28 days

65GB on first 3 recharges then 35GB. Terms

From 30/09/26, price will increase to $54. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

Unlimited data weekends

Get 65GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Uncapped speed on our Award-winning 4G & standard 5G Network

  • 800 mins standard international calls to Zone 1 and 200 mins to Zone 2 plus 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

Bonus eGift Card
75GB
$50

for 28 days

AutoRecharge only. 75GB on first 3 recharges, then 40GB. Terms

AutoRecharge benefits:

  • $10 eGift Card with every recharge from your second recharge

    Partner logos for eGift card

  • Unlimited data weekends

Get 75GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Uncapped speed on our Award-winning 4G & standard 5G Network

  • Unlimited standard international calls to Zone 1 and 300 mins to Zone 2 plus 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

85GB
$59

for 28 days

85GB on first 3 recharges then 45GB. Terms

From 30/09/26, price will increase to $64. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

Unlimited data weekends

Get 85GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Uncapped speed on our Award-winning 4G & standard 5G Network

  • Unlimited standard international calls to Zone 1 and 400 mins to Zone 2 plus 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

140GB
$180

for 186 days

140GB on first 3 recharges, then 90GB. Terms

From 30/09/26, price will increase to $200. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

20GB bonus data

Get 140GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Speed capped at 250Mbps on our Award-winning 4G and Standard 5G Network

  • 3000 mins standard international calls to Zone 1 and 400 mins to Zone 2 plus 50 standard international SMS

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

SIM Sale
300GB
$199

for 365 days, then $350

300GB on first 3 recharges, then 220GB. Terms

From 30/09/26, price will increase to $395. Visit optus.com.au/prepaidinfo for full details.

Stay connected with AutoRecharge for:

40GB bonus data

Get 300GB SIM
  • Also Includes:

  • Unlimited standard Australia talk and text

  • Speed capped at 250Mbps on our Award-winning 4G and Standard 5G Network

  • 6000 mins standard international calls to Zone 1 and 800 mins to Zone 2 plus 50 standard international SMS

SIM Sale: Ends 29/09/26. New services only. Savings based on prior price in Optus stores/website. Terms

All for use within Australia. Fair Go Policy applies.

Critical Information Summary (PDF)

What is Prepaid eSIM?

Stay connected wherever life takes you with Optus prepaid eSIM. Short for embedded SIM, eSIM lets you activate your prepaid service digitally — no physical SIM card needed. Just order your eSIM online and download your eSIM profile in the My Optus app, and then start enjoying our great value plans, faster.

Whether you're travelling in Australia for work or study, managing business and personal numbers, or want the convenience of connecting your service digitally, eSIM offers flexible and easy connectivity — saving you time and hassle without a trip to your local Optus store. Another benefit of prepaid eSIM is that you can use eSIM instead of a physical SIM card, or you can use both and enjoy the flexibility of having multiple numbers on one eSIM compatible phone.
 

Discover the benefits of prepaid eSIM

Get set up faster, skipping the need to visit a store or wait for delivery, with a digital prepaid eSIM designed for convenience.

Two numbers, one phone
Use eSIM for a prepaid plan alongside a physical SIM. Perfect for balancing work, study, or personal calls on a single eSIM compatible device.
Fast Activation
Buy and activate prepaid plans online, then download your eSIM profile in My Optus app – save time since you don't have to wait in store or face shipping delays.
Manage on the go
With eSIM and the My Optus app, staying in control of your prepaid plan is convenient. Activate, check balances, recharge or buy add-ons anytime on your phone.

How to connect

Setting up your Optus prepaid eSIM is easy — just follow these simple steps.


Step 1: Choose your prepaid eSIM plan

Select the prepaid plan that suits your data and usage needs, then checkout online.   

Step 2: Log in to My Optus app
Access the app and log in with the email you used to buy your eSIM.

Step 3: Download your eSIM
Follow the prompts to install your prepaid eSIM.

Your service will automatically activate and your first recharge period will commence when your eSIM order is placed online (subject to the usual activation processing times). You will still need to download your eSIM profile in My Optus app to use your service.

Get started with Prepaid

Explore prepaid plans made for your busy lifestyle — whether you're a student visiting Australia, or managing business calls.

Tailored data options
Choose plans with generous data, bonus GBs for new services, and data rollover up to 200GB when you AutoRecharge or recharge before expiry — to get great value every recharge.
Flexible recharge periods
Recharge from as short as 7 days or set up AutoRecharge to never miss a top up.
Fast digital setup
Select eSIM during purchase to get connected fast — no SIM card deliveries means no delays.
Get Prepaid eSIM now
Check device compatibility

Further eSIM questions? See a guide to eSIM here.

eSIM FAQs

What is prepaid eSIM and how does it work on Optus?

An Optus prepaid eSIM lets you connect to the Optus network without a physical SIM card. ESIM requires a compatible device, which you can learn more about here. Once you're sure that your device is eSIM compatible, simply purchase an eSIM plan online and log in to My Optus app to download your eSIM profile. You can find more eSIM setup tips here.

How do I buy and activate my Optus prepaid eSIM using the My Optus app?
  1. Check your device compatibility and make sure your device is eSIM-ready with our list of supported devices.
  2. Choose your plan online and visit the Optus website to select a Prepaid eSIM plan and complete the online checkout.
  3. Look out for an email after purchasing. You will receive an email with next steps. If you're a new Optus customer, you'll need to create an account as part of this process. 
  4. Download My Optus app on the device you'll be using for your new eSIM service. Log in with the email and password you used to buy your eSIM.
  5. Activate your eSIM by following the prompts in My Optus app to download your eSIM profile and start using activate your service.

Note: No QR code is required. You can download an eSIM all within My Optus app. If you already have the app, simply log in and follow the activation steps. Your service will automatically activate and your first recharge period will commence when your eSIM order is placed online (subject to the usual activation processing times). You will still need to download your eSIM profile in My Optus app to use your service.

Can I switch from a physical SIM to an eSIM?

Yes, you can switch from a physical SIM to an eSIM by contacting us or visiting an Optus store. Once your eSIM is confirmed, log in to My Optus app to download and activate your eSIM profile.

How do I transfer my prepaid eSIM to a new phone?

If you’re transferring your prepaid eSIM to a new phone:

  1. Contact Optus support to deactivate the eSIM profile on your old device.
  2. Log in to My Optus app on your new device.
  3. Follow the prompts to download and activate the eSIM profile on your new phone.

 

How does eSIM work?

An eSIM works by being embedded in your phone, functioning as a digital SIM card. It works exactly the same as a standard SIM card, but without the need to physically insert a small card.

How many eSIMs can a phone have?

The amount of SIM cards and eSIM profiles that a phone can have varies by model and manufacturer. If you're interested in having two active SIMs at once, be them a single eSIM and a physical sim, dual physical cards or dual eSIM, read our guide here.

How much is an eSIM?

An eSIM costs exactly the same as a standard SIM card from Optus. Simply purchase an eSIM plan online and log in to My Optus app to download your eSIM profile. You can find more eSIM setup tips here.

Still have questions?

Call 133 937

Visit an Optus store

TERMS AND CONDITIONS

All for use in Australia. Fair Go Policy applies. Activate included SIM within 30 days of purchase or by the date advertised on a promotion, whichever is earlier, to receive advertised inclusions.

Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus 4G and/or 5G network. To learn more, visit optus.com.au/compatibility

Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.

Recharge vouchers and recharge cards: Must be redeemed by the end date specified on the voucher or card. Expired, lost or stolen vouchers will not be replaced or refunded.
 

OPTUS FLEX PLUS

General: Physical SIM or eSIM required.

Minimum Total Cost: Min cost is the recharge amount on the chosen plan (plus $2 for a physical SIM if applicable).

eSIM: eSIM compatible device required. Service will automatically activate when eSIM order is placed (subject to activation processing times). At this time, your first recharge period will commence and payment will be processed (if you have not paid for your first recharge already). You'll need to download your eSIM profile via My Optus app use your service. 


SIM swaps and plan changes: SIM swaps not available for value SIMs. No inclusions or credit will be transferred during rate plan change to Optus Flex Plus. Once on Optus Flex Plus, customers will not be able to rate plan change to another plan.

Activation bonus data: Additional data will be provided on first three recharges to new services only (this includes the initial recharge applied at activation). Reverts to standard data inclusion after 3rd recharge. Excludes rate plan changes and SIM swaps.  To be eligible, first three recharges must be within 90 days or activation for plan options of 28 days or less or within 3 years of activation for plan options with long expiry periods (186 and 365 days).

Recharge expiry: Your recharge will expire in the time frames specified above, or on your next recharge (whichever is earlier). If you recharge before expiry, any unused days or inclusions not eligible for rollover will be forfeited.

Coverage: All Optus Flex Plus plans include access to the Optus 4G and Standard 5G (non-standalone) Networks only (subject to availability and speed caps on selected plans). 5G available in selected areas (excluding NT) with a compatible device. Coverage will otherwise vary depending on your device and location. Check coverage at optus.com.au/coverage.

Speed caps: Optus Flex Plus $13, $180 and $350 plans are speed capped, which means your network speed is capped to a maximum potential speed of 250Mbps. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download. To access uncapped speeds for a day, you can purchase the Unlimited Data Day Add On.

AutoRecharge: If you have AutoRecharge turned on, we will automatically deduct the recharge amount from your saved payment method on the day of recharge expiry (any time from 5.30am on that day) or when your data balance is reduced to 200MB (whichever is earlier).  If recharging upon expiry, we will deduct payment on the day of expiry any time from (5.30am, Sydney time) and your service will automatically recharge between 11pm and 11.30pm (Sydney time) on the same day. If you need to cancel or change your AutoRecharge, you’ll need to do so before payment for your next AutoRecharge is taken. For AutoRecharge due to low balance, your inclusions and expiry will reset and any unused days or inclusions not eligible for rollover will be forfeited. You can change, set up and turn off your AutoRecharge through My Optus app, or by phone (call 555) or SMS (Text ‘Menu’ to 9999) if you have a saved payment method.

$40 and $50 Optus Flex Plus (AutoRecharge only): Only available for new services activated using a $40 or $50 value SIM or eSIM (rate plan changes and SIM swaps are excluded). AutoRecharge setup with a credit/debit card is required to activate. AutoRecharge must be maintained to stay on these plans (manual recharges are not available). If you turn off AutoRecharge or your AutoRecharge payment fails, you'll lose access to this plan when your current recharge expires and to keep recharging you’ll need to choose from other available recharge options on Optus Flex Plus ($13, $39, $49, $59, $180, $350). $40 and $50 Optus Flex Plus are not available to existing customers as a recharge option.  

International Talk: Minutes for voice calls from Australia to standard international numbers in Zone 1 and Zone 2 countries are included on all recharges valued at $35 or more. Eligible Zone 1 and Zone 2 countries are subject to change, see current list at https://www.optus.com.au/prepaid/plans/international-call-rates. Minutes are counted in per minute increments. Any usage beyond included value requires purchase of an add-on. Excludes non-standard international calls (eg premium, special, satellite, overseas toll-free numbers and video calls).

International SMS: Each recharge includes 50 standard SMS (160 characters per SMS) from Australia to any international country. Excludes non-standard SMS and MMS.  Available to existing customers from first recharge following 10 October 2024.

Add Ons: You must be within an active recharge period to purchase Add Ons. Add Ons are used before the same inclusion type included with your standard recharge (e.g. a $10/5GB MyData Add On will be used before any remaining data in your standard recharge inclusions). If you recharge with the same Add On before your current Add On expires, your inclusions will roll over (excludes Unlimited Data Day, Optus Sport and $5 International Talk).  Further Terms apply to each specific Add On see https://www.optus.com.au/prepaid/plans/add-ons for details. 

Exclusions: Your standard recharge does not include non-standard national or internationals calls (such as premium/special/satellite/overseas toll-free numbers and video calls), non-standard national SMS/MMS, non-standard international SMS, international MMS and roaming but these may be accessed by purchasing an Add On. Flex Plus plans do not provide access to the Optus 5G+ (standalone) Network. 

Data Rollover: Roll over unused included MyData up to a maximum of 200GB when you maintain an active AutoRecharge or when you recharge before expiry. Any applicable Activation Bonus Data or AutoRecharge Bonus Data is eligible for rollover but other bonus data is excluded unless expressly stated otherwise. Any data accumulated over 200GB will be forfeited. MyData Rollover will be used after you have used up all data included with your standard recharge or in any MyData Add On, or provided as a bonus in connection with a promotion.
 

SMARTPHONES AND DEVICES
 

General: Selected mobile phones are not network locked. For unlocking fees see optus.com.au/unlock. No rainchecks.

Network Compatibility: Handset has been modified to be optimised for the Optus network and performance on other networks is not guaranteed. Please refer to the Specifications section for specific network compatibility.

Smartphone offer - Free $39 SIM Starter Kit: New services only. Included SIM contains $39 recharge to be applied to available plans of same value at the time of activation. For current full plan details see optus.com.au/prepaidplans. Offer available until withdrawn. Excludes Optus X Lite devices.

Optus X Lite offer - Free $13 SIM Starter Kit: New services only. Included SIM contains $13 worth of value to be applied to an available plan of same value at the time of activation. Expiry and inclusions will depend on your plan. For full plan details see optus.com.au/prepaidplans. Offer available until withdrawn. Excludes smartphones.
 

OFFERS
 

SIM on sale: These terms apply when a SIM and/or eSIM is offered at a discounted price. Available from Optus website, Optus retail stores and My Optus app, unless otherwise specified. New services only. Advertised price applies to the initial recharge provided with the SIM or eSIM purchase which is to be applied to a current in-market plan of the same value upon activation. Inclusions and expiry will depend on available or selected plan (if more than one plan is available). Ongoing recharges revert to standard price or as otherwise advertised. Offer available until the date specified in the promotion and may be withdrawn at any time.

 

Unlimited Data Weekend: Fair Go Policy applies. Available until withdrawn to new and existing services on Optus Flex Plus $39, $40, $49, $50 and $59 plans (excludes Traveller plans). Current recharge must have been processed via an eligible AutoRecharge before 11.59pm on Friday to be eligible for the weekend or an eligible AutoRecharge must be turned on at time of activation. Eligible customers can access unlimited data each weekend between 12.01am Saturday and 11.59pm Sunday (local time). If an eligible AutoRecharge is processed or expires during the weekend, access will not be updated until the following weekend day (eg if processed on Saturday, unlimited data will be provided from 12.01am Sunday). Not available for expired or manual recharges. For use when SIM is in a mobile phone device or tablet that is compatible with our network, access will not be available if your SIM is in a modem or any other device.

 

AutoRecharge Bonus Data: From 28 April 2025, customers on select Optus Flex Plus plans will receive bonus data for each eligible recharge made via AutoRecharge. Also available if AutoRecharge turned on at time of activation. Bonus data amount will vary depending on recharge amount: 5GB on $13 plan; 20GB on $180; 40GB on $350 plan. Excludes Flex Plus Casual. If AutoRecharge turned on or off during an active recharge, current data balance will not be impacted until your next eligible AutoRecharge. Excludes manual recharges, even if AutoRecharge turned on. Offer available until withdrawn and may be changed at any time.
 

eGift Card: Available to new services connecting to $40/$50 Optus Flex Plus only. AutoRecharge must be setup with credit/debit card at activation and remain on. An eGift Card claim code will be sent within 72 hours of successful AutoRecharge. You will need to redeem your claim code within 28 days of it being sent. The 28 day period applies to the claim code only. Your selected eGift Card will be valid until the end of the expiry date specified on the eGift Card itself by the applicable retailer / issuer. Check your eGift Card for usage instructions, expiry date and Terms and Conditions (also available on the website of the applicable retailer / issuer). Your selected eGift Card is not refundable or redeemable for cash. Expired eGift Cards cannot be extended or replaced. Treat your eGift Cards like cash as they cannot be replaced. By activating you consent to receive email/SMS messages from Optus that primarily relate to activation and usage of the eGift Card and are necessary to administer the eGift Card offer.

Gift card Terms Amazon eGift Card Terms 1. Gift Cards; Amazon.com.au Balance; Redemption. Amazon.com.au Gift Cards ("Gift Cards") are issued by Amazon Commercial Services Pty Ltd., an Australian Proprietary Limited Company. Once you redeem your claim code, the amount of funds available from your Gift Card (" Amazon.com .au Balance ") will be displayed in Your Account. Your Amazon.com.au Balance displays the total remaining balance of all Gift Cards that have been applied to your Amazon.com.au account but not yet applied to a purchase. We may refer to your Amazon.com.au Balance as your "Amazon Balance", "Gift Card Balance", or "GC Balance". To view your Amazon.com.au Balance, visit Your Account on Amazon.com.au. Purchases are deducted from your Amazon.com.au Balance. Any unused Amazon.com.au Balance will remain associated with your Amazon.com.au account. If a purchase exceeds your Amazon.com.au Balance, the remaining amount must be paid with another payment method. Your Amazon.com.au Balance and your Gift Cards may only be redeemed toward the purchase of eligible goods and services on Amazon.com.au and its associated applications. Amazon Commercial Services Pty Ltd. or its affiliates ("we", "us", and "our") may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. 2. Limitations. Neither your Amazon.com.au Balance nor your Gift Cards may be applied to the purchase of products at www.amazon.com, www.amazon.at, www.amazon.com.br, www.amazon.ca, www.amazon.cn, www.amazon.de, www.amazon.es, www.amazon.fr, www.amazon.in, www.amazon.it, www.amazon.co.jp, www.amazon.com.mx, www.amazon.nl, www.amazon.co.uk, or any website other than the website(s) listed in Section 1 above. Your Amazon.com.au Balance cannot be used to purchase other Gift Cards. Gift Cards cannot

be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. No portion of your Amazon.com.au Balance may be transferred to another Amazon.com.au account. 3. Risk of Loss. The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your Amazon.com.au Balance or any Gift Card is used without your permission. 4. Use of Amazon.com.au Balance or any Gift Card in Violation of these Terms and Conditions. We reserve the right to void Gift Cards (including as a component of your Amazon.com.au Balance), close customer accounts, and bill alternative forms of payment if we reasonably suspect that a Gift Card is obtained, used, or applied to an Amazon.com.au account (or your Amazon.com.au Balance is applied to a purchase) fraudulently, unlawfully, or otherwise in violation of these terms and conditions. 5. Limitation of Liability. YOU HAVE CERTAIN RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW WHICH CANNOT BE EXCLUDED AND ARE NOT AFFECTED BY THESE TERMS AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS OR YOUR AMAZON.COM.AU BALANCE, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY LAW, IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD. 6. Governing Law. The laws of New South Wales govern these terms and conditions and any dispute of any sort that might arise between you and Amazon Commercial Services Pty Ltd. and its affiliates. Any dispute relating in any way to these terms and conditions or your use of a Gift Card or your Amazon.com.au Balance will only be adjudicated in the courts of New South Wales. We and you consent to exclusive jurisdiction and venue in these courts. Notwithstanding the foregoing, either we or you may seek injunctive relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of such party's, its affiliates' or any third party's intellectual property or other proprietary rights. The United Nations Convention on Contracts for the International Sale of Goods, and any local laws implementing the Convention on Contracts for the International Sale of Goods, do not apply to these terms and conditions or your use of a Gift Card or your Amazon.com.au Balance. 7. General Terms. The Amazon.com.au Conditions of Use apply. No fees apply to Gift Cards. We reserve the right to change these terms and conditions from time to time in our discretion where it is reasonably necessary to protect the legitimate interests of our business and provided that the change is not materially detrimental to you. Changes to these terms and conditions will be notified by updating the terms and conditions as set out on this webpage. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions. 8. Amazon.com.au Balance Expiration. Your Amazon.com.au Balance and Gift Cards do not expire, including those with a printed expiry period or those previously subject to an expiry period. Uber eGift Card Terms By using this gift card, you accept the following terms and conditions: This gift card will expire three years from the date of activation. Upon expiration, unused funds will not be refunded or credited. This card is redeemable via the Uber or Uber Eats app within Australia in cities where Uber or Uber Eats is available. The card is non-reloadable and cannot be redeemed for cash, refunded, or replaced, except as required by law, including the Australian Consumer Law. No change will be given. You may be required to add a secondary payment method to use this gift card with the Uber or Uber Eats app. Lost or stolen cards will not be refunded or replaced, so treat this card like cash. This card is issued by Uber Pacific Pty Ltd. For full terms and conditions and customer service, visit uber.com/legal/gift-cards/en-au. Google Play eGift Card Terms Gift card issued by Google Payment Australia Limited Pty Ltd (GPAL). See play.google.com/au-card-terms for full terms. Users must be Australian residents aged 13+. Requires a Google Payments account and Internet access to redeem. Not usable for hardware and certain subscriptions. Usable for purchases on Google Play only. Other limits may apply. Card value expires 5 years following the date of (1) card issuance or (2) last activity on the Google Play stored value account to which the card is redeemed, whichever is the later. Except as required by law, card is not redeemable for cash or other cards; not reloadable or refundable; cannot be combined with non-Google Play balances, resold, exchanged or transferred for value. User is responsible for loss of card. For help or to view balance, visit support.google.com/googleplay/go/cardhelp. H&M eGift Card Terms 1. General

These terms and conditions apply to H&M Gift Cards purchased via our business partner SVS UK Limited in any of our H&M stores ('H&M Gift Card') and to our H&M Merchandise Cards ('H&M Merchandise Card' or 'H&M e-Merchandise Card' jointly 'H&M Merchandise Cards'). By purchasing H&M Gift Cards, or using the H&M Merchandise Cards, you accept these terms and conditions ('Terms and Conditions'). H&M reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at hm.com. H&M Gift Card and H&M Merchandise Cards may be only used in H&M stores in the country where the card was bought or where the H&M Merchandise Card was issued. You can use the H&M Gift Card and H&M Merchandise Cards to pay for the full value or part of the value of your selected item(s). If your purchase online is not completely covered by H&M Gift Card or H&M Merchandise Cards you can use an additional payment method to complete the purchase. Please read more in the Payment section at hm.com. The receipt will always show the current balance of the H&M Gift Card and H&M Merchandise cards used in the transaction. In addition, you can always check your current balance online at hm.com, in a H&M store or by contacting customer service (see below). 2. Validity H&M Gift Cards are valid for 3 years from the date of the last activation or purchase. The H&M Gift Card can be used until the balance of the card is zero. If the balance of the card is zero for three months, the H&M Gift Card is invalid and cannot be activated or used again. H&M Merchandise Cards are valid for 3 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Merchandise Cards cannot be used for purchase nor can the unused remaining value be refunded. The H&M Merchandise Cards can be used until the balance of the card is zero. If the balance of the card reaches zero, the H&M Merchandise Card is invalid and cannot be activated or used again. 3. Return If you use the online return process for items purchased and paid for in full with an H&M Gift Card or H&M Merchandise Card, or if an H&M Gift Card or H&M Merchandise Card was used together with another payment method, an H&M e-Merchandise Card will be issued before any refund is made to other payment methods, unless you have used a credit-based payment method. The H&M e-Merchandise Card will be sent to you by email when the return is complete. Gift cards and single use paper bags in store are non-refundable. Items purchased in store must be returned to store. Items purchased online cannot be returned in store. This does not affect your statutory rights. 4. Limited Liability H&M cannot be held liable for H&M Gift Card or H&M Merchandise Cards once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Card and H&M Merchandise Cards as cash. 5. Privacy Policy H&M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal data that you provide H&M with. H&M therefore has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here. 6. Customer Service Contact Details: H&M Customer Service Email: customerservice.au@hm.com Phone: 1300-401 300 ($0/call + landline call charges) 8. Company information H & M Hennes & Mauritz Pty Ltd. Sydney NSW 2000, Australia ACN: 160056548 ABN: 83160056548 SVS Stored Value Solutions UK Ltd West One, Bruntwood Offices 2nd Floor, 114 Wellington Street, Leeds LS1 1BA, UK reg. no. 372019303100021

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