Online Services


Optus Inbound Service Management

SCHEDULED PROVISIONING OUTAGE

 A planned upgrade impacting this platform is scheduled on 1st and 2nd November, 2013.

 The provisioning outage period is from 1900HRS AEST on Friday 1st November to 1900HRS AEST on  Saturday 2nd November 2013.

 Inbound Voice call routing will NOT be impacted.

 Please note however that service changes using this online web application will be unavailable during the  outage period.

 Please contact your Account Manager or Service Provider, quoting “PTW 40999”, if you require further  information about these works or by using the contact us details linked below.

 You can contact the Optus Service Desk if your Inbound Emergency Diversion Plan is required to be  invoked or revoked during the outage period as usual.

 Thank you.