3-in-1 SIM: the only SIM you'll need for your mobile broadband device.
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Critical Information Summary
The beauty of our Prepaid mobile broadband plans are that they allow you to use your mobile device how you like, when you like, without resulting in nasty surprise bills at the end of the month.
That's why we're not just offering freedom from surprise bills, we're also offering freedom from being locked in.
Our Prepaid mobile broadband plans have no lock-in contracts or cancellation fees, so you're free to move plans at any time.
Live at the speed of Bolt with Optus 4G Plus - our fastest network ever. Our 4G Plus network now reaches 96.5% of the Australian population available in all capital cities and over 700 regional towns. With a compatible 4G device, that means you can enjoy superfast internet in loads of new places. Find out more.
Optus Perks is all about giving you the good stuff - from bonuses and treats to loads of entertainment. It's been created with you in mind - and that means whatever you're into, you're bound to find something great that'll keep you entertained.
To access Perks, use My Optus app to get discounted movie tickets, awesome competitions and free giveaways. Download My Optus app now or go to optusperks.com.au
Our Prepaid mobile broadband devices set you free.
You're in control. There are plenty of easy ways to recharge your Prepaid mobile broadband service.
Check your account balance, track your usage and manage payments in one handy spot.
You can check your prepaid credit, balance, expiry date and data usage via My Optus App or SMS 'menu' to 9999. Learn more
SMS the number '4' to 9999 to change your prepaid plan or call Care 1300 737 252. Learn more
You can change your plan via SMS and is free to use in Australia 24/7. The best time to change your plan is when you're out of credit, your credit is expired or is about to expire.
Optus AutoRecharge is an online service that will enable you to register your credit card and set up automated recharges for your Optus Prepaid service. To use AutoRecharge you'll need a valid credit or debit card. More information on AutoRecharge can be found here.
No, data free audio music streaming does not include tethering of any kind.
Yes! Transferring a phone or service number between phone companies is called 'porting'. The following steps summarise what needs to happen if you want to keep your number and transfer it to Optus.
If you've already activated your SIM card and have been allocated a new number, you won't be able to replace the new number with your old number.
Need help transferring your number over?
For Prepaid activations call 1300 737 252
How long does the porting transfer take?
You can request to transfer to us online at any time; however a number will only 'physically' switchover during the times/days shown below. So if you make a request outside of these hours, your service will remain active with your existing provider until the next business day and then switchover. Switching normally occurs within about 20 minutes, but can take up to 4 hours during these times.
Monday - Friday:
08:00AM - 08:00PM
What will it cost?
Sometimes if you cancel a contract with another service provider early, they may charge you a fee. Be sure to check with your existing provider as Optus is not liable for any fees incurred as a result of you transferring your service from another carrier.
There are many ways you can recharge your prepaid mobile phone service such as online (using a prepaid voucher, credit/debit card, internet banking transfer or PayPal.), Otherwise download the My Optus App it's our favourite way to recharge! Learn more
If you're an Optus Prepaid customer on an eligible plan, you can enjoy data free music streaming through the following mobile apps: Google Play Music, iHeartRadio, Pandora and Spotify until 16 July 2017.
Although streaming music from these apps won't use your included data, you need to have some data or MyCredit in your balance for the apps to work.
To check if you're on an eligible plan, type your Prepaid mobile number into the eligibility checker on optus.com.au/prepaidmusic
Our streaming service has been designed to not exceed 512 Kbps. This speed is for single usage on your service, to enable you to stream audio music data free through the included mobile music service apps.
All for use in Australia. Fair Go Policy applies.
^ Data is counted in 1KB increments.
Included Data: Activate within 30 days of purchase or by the date advertised on a promotion. For information on available plans and pricing, see optus.com.au/prepaidmbb.
OPTUS PREPAID MOBILE BROADBANDFor use in Australia within 30 days.
Data Rollover: Up to 50GB when you recharge before expiry. If you accrue over 50GB you will forfeit any data over that limit.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network. To learn more, visit optus.com.au/compatibility
Activation: Service activation requires your new Optus Prepaid SIM and credit card or a valid form of identification to allow us to verify your identity.
4G Coverage: The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.
Speed: Many factors affect Mobile Broadband speeds including volume of internet traffic, your equipment, location, software and source of your download.