Residential Grade Broadband over nbn^TM

Scalability for all nbn^TM technologies.

We offer scalability for Internet Service Providers to connect to the nbn^TM multi-technology mix footprint. RBBoNBN supports the appetite for the higher bandwidth demand of nbn^TM end consumers and allow service providers the flexibility to grow and change nbn^TM infrastructure as your subscriber base grows and changes over time.

Layer 2 aggregation services, connecting to all 121 permanent nbn^TM POIs.
Flexibility and cost effective access, nbn^TMbroadband services can be aggregated through your choice of state based or single aggregation handoff.
Multiple CVCs serving each POI to support our customers’ bandwidth requirements within our network.
Higher available AGVC bandwidths that will scale to future data requirements.

Delivering operational excellence for nbn^TM residential services

24/7 Ordering, Provisioning and Fault Assurance

Automated Order Entry & Processing to expedite processing time
Assurance (fault creation, testing, nbn^TM lodging, restoration, appointments)
Clear customer communications for order updates, fault status updates, major incidents and outages

Dedicated Customer Service

On-shore Customer Service Team dedicated to our Wholesale Customers
Support engineers for network faults with a high customer impact

Bulk Ordering Capability

Automated bulk ordering process leveraging internal automation capabilities
Access to Optus dedicated resources during the bulk service migration, that will plan and support you with order exceptions and faults with nbn^TM

Insights and expertise

Well established relationships, governance and structure in working with nbn^TM
Regular operational reporting and insights to manage service assurance and customer experience

READ MORE ABOUT RESIDENTIAL BROADBAND OVER NBN SERVICES HERE.