We're making changes to our Optus Business Mobile Plus plans
Here's what you need to know
At Optus, we're committed to keeping Australian businesses connected, while continuing to offer choice and great value.
We've been investing in our network to roll out Australia's fastest 5G, providing support through our teams of business specialists, and continuing to provide great mobile plans with more inclusions than before.
Our ongoing investment in better and new services, the growing usage of our network, and the widespread cost of inflation also experienced by Optus, means we've made the difficult decision to increase the price of our Business Mobile Plus month-to-month plan(s).
What's changing?
From 29 August 2022, the price of your base month-to-month Business Mobile Plus plan(s) will increase by $5 from $50 to $55 a month. We'll also be adding 30GB additional data to each of your services to provide more value, bringing your plan's data inclusion to 80GB.
If you have more than one service on our month-to-month Business Mobile Plus plan you will continue to receive discounts on your plans as outlined below.
|
No. of services |
1 |
2 |
3 |
4-7 |
8-11 |
12+ |
|
Services Discount % |
- |
10% |
20% |
26% |
30% |
34% |
|
Pre 29 August: Cost Per Service / Total Data Inclusion |
$50 / 50GB |
$45 / 100GB |
$40 / 150GB |
$37 / 200GB+ |
$35 / 400GB+ |
$33 / 600GB+ |
|
From 29 August: Cost Per Service / Total Data Inclusion |
$55 / 80GB |
$49.50 / 160GB |
$44 / 240GB |
$40.70 / 320GB |
$38.50 / 640GB+ |
$36.30 / 960GB+ |
Note: If you have other existing discounts, add-ons, bonus data or other promotions in addition to the above, these will still apply to your account.
We're communicating directly to our customers who will have this change to their plan, by email or SMS. Our emails will outline what it means for you. If you're getting an SMS from us, we may be having trouble emailing you. To keep in touch with Optus you can update your email details here.
Value and Flexibility
Our Business Mobile Plus plans continue to offer great value and flexibility for your business with the following:
- Rewarding your business: Add more services onto your account to save up to 34% on your plans, and easily manage this through one account.
- Flexible mobile solutions: Adapt to the needs of your business and scale up or down with our month-to-month SIM plans with no lock-in contracts.
- Data sharing: Share data across all your services and other eligible plans on the same account.
- International talk and text: Unlimited standard talk and text from Australia to 35 selected destinations.
- 5G access: Our faster and more responsive 5G network is progressively rolling out, enabling increased productivity for your business.
What are my next steps?
Our goal is to make this change as seamless as possible. You don't need to do anything. From 29 August 2022 changes will be visible in My Optus app and your new monthly plan fee will apply from your next bill following the price change date.
What are my options?
If you have any questions about this change, get in touch with our team in My Optus app, contact your Account Manager or call 1300 550 957. If you are managed by one of our Optus Business Centres please call 1300 632 092.
If you want to change or cancel your plan, please contact us via My Optus app or call before the price change date for your impacted plan.
If you decide to change or cancel your Optus service as a result of this price increase, no contract cancellation fees apply for month-to-month plans. Any remaining device repayments must be paid in full and any device credit or discount will be forfeited.
If we don't hear from you, your new monthly plan fee will apply from your next bill following the price change date.