The issuer of Optus Device Protect is Optus Insurance Services Pty Ltd for which Optus Mobile Pty Ltd is acting as an authorised representative.
You can obtain insurance for the insured device for $14 per month, which includes GST. You can cancel your cover at any time and only pay premiums up to the date of cancellation.
If you lease the device, the monthly payments are equal instalments of the $336 total premium for 24 months’ cover. You won’t have to pay any further instalments if your lease ends.
If you lease a device, that device and any replacement provided by Optus Mobile Pty Ltd to you in response to a claim is owned by Optus Mobile Pty Ltd.
Insurance cover is subject to the terms and conditions contained in the Product Disclosure Statement.
If you take out insurance today, your policy will start immediately with a cooling off period of 19 days, so during this time you may cancel your policy without paying any premiums, as long as you’ve not made a claim.
If you lease the device, your insurance cover will expire when your lease ends, up to a maximum of 24 months, or if any $14 instalment remains unpaid for 14 days.
Also, just a heads up – excess charges may apply to different types of claims.
If you have any questions, the customer claim unit is more than happy to help.