FAIR GO POLICY APPLIES
DATA PLANS (MONTH-TO-MONTH): If you need to cancel your plan, there are no plan cancellation fees. However, if you have a related device payment plan then this will be cancelled and you’ll have to pay out any remaining payments for your device under that device repayment plan. You will also need to pay all charges outside of your plan inclusions which have been incurred up until the date of cancellation.
DEVICE PAYMENT PLAN: You must have an eligible Optus plan to add a Device Payment Plan. If you need to cancel your Device Payment Plan before the end of the agreed term, or you need to cancel your related eligible Optus plan during the Device Payment Plan term or you want to move to an ineligible plan during the Device Payment Plan term, then you’ll need to pay out the full remaining cost of your device. Device credits or discounts that Optus was going to cover do not apply in these cases. Limit of one related device payment plan per data plan.
ADDITIONAL DATA – DATA PLANS: If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
COVERAGE: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.