FAIR GO POLICY APPLIES
DATA PLANS (MONTH-TO-MONTH): You can change your Data Plan to another eligible plan once per billing period or cancel your plan at any time. If you change your plan and you also have a related device payment plan, your device payment plan will remain in place and your device payments will remain the same. If you need to cancel your Data Plan, there are no plan cancellation fees. However, if you have a related device payment plan then this will be cancelled, and you will need to pay out any remaining payments for your device under that plan in full. You will also need to pay all charges, inclusive of those outside of your plan inclusions (including for services or accessories), which have been incurred up until the date of cancellation. This is subject to your Australian Consumer Law rights.
DEVICE PAYMENT PLAN: You can buy an eligible device on a device payment plan and pay for it over a selected term by monthly instalments. You will need to remain on an eligible Optus plan for the term of your device payment plan. If you cancel your eligible plan or move to an ineligible plan, your related device payment plan will also be cancelled. You’ll need to pay out any remaining device payments in full. Any applicable device credits or discounts will be forfeited. Limit of one device payment plan per eligible device and per Optus plan.
GENERAL
ADDITIONAL DATA – DATA PLANS: If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
COVERAGE: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.