Add / remove Cable & NBN Broadband speed packs
Add a speed pack to your NBN or Cable Broadband service to improve your internet experience. Check out available speed packs for NBN and Cable Broadband. Speed packs are not available for ADSL services.
You can upgrade or downgrade speed packs once per billing month by contacting us. The change will take 24-48 hours to take effect, and any pack fees will be pro-rated to align with the bill date of your plan.
When considering whether to upgrade / downgrade speed packs, keep in mind the varying factors that can affect your internet speed.