How to Change your Bill's Postal or Email Address

If you need to update your bill's mailing or email address check out the information below.

If you're relocating, please see Moving Home?

Change your mailing address

You can update your billing address online using the options below.  

Mobile services

  • Go to My Account > Bills or Billing & Payments > Follow the prompts
  • Text the word 'Menu' to 9999 > Follow the prompts

Other Services 

  • Go to My Account > Bills or Billing & Payments > Follow the prompts
  • Go to Member Services > Select account > Change billing address

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Change your bill's email address

To update the email address for your bills follow these steps.

Mobile services

  • Go to My Account > Profile > Follow the prompts

Other services

 

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