No Dial Tone: Fixed Phone Troubleshooting
If your Home Phone has no dial tone, it's important to identify whether the problem is caused by faulty equipment, wiring or a problem with the telephone line.
- If you have an NBN telephone service - see this article instead.
To eliminate the possibility of faulty equipment & handsets follow the steps below.
You can also check our network status page to see if your service is impacted by a network outage.