Optus TV feat. Foxtel: Remote Control Troubleshooting & Replacements

If your FOXTEL remote control is not working try the following troubleshooting tips:

  1. Press the FOXTEL button on the remote control
  2. If the red light on top of the remote does not flash, replace the batteries in the remote control
  3. If the red light does flash, try changing channels
  4. Do a soft reset (pressing the back/select buttons for 10 to 15 seconds)
  5. Do a hard reset of the Set Top Box (turn off the power at the switch, then turn back on)
  6. Check for stuck buttons on the Set Top Box and remote control
  7. Turn off any fluorescent lighting and try again

Damaged or lost remote control

You can purchase a replacement remote control from the following recommended retailers:

  • Harvey Norman
  • The Good Guys
  • Domayne
  • Betta Electrical
  • Big W
  • JB Hi-Fi