How to Get Your Contract End Date

You can check your contract details using these options.

Mobile services

If your account number starts with a 62, follow the steps below to view your contract date, plan and Critical Information Summary (CIS) details:

  • Go to My Account > Profile > Contracts > Follow the prompts

For all other account numbers, to get your contract end date:

  • Go to My Account > Your Services > Plan Info > Follow the prompts

Other services

To find your contract end date for any other service please contact us.

Call 133 937.

Your plan and contract details

Your plan's charges, rates and inclusions are contained within the CIS under your plan name, as shown in My Account. You can also go to our Critical Information Summary site to view available CIS documents across all services.

Looking to recontract or upgrade your Mobile? See How to upgrade your Postpaid Phone / Tablet.