Slow Speeds / Dropouts: nbn™ Internet Troubleshooting
These troubleshooting steps will help if your Optus Cable or nbn™ broadband connection is dropping out or running slower than usual. For DSL connections, see Slow Speeds / Dropouts: DSL Broadband.
Before you start:
- Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area
- After each troubleshooting step, test your speed at speedtest.net