What to Expect with Optus NBN Cable (HFC)
You're now on your way to enjoying nbnTM internet from Optus. Here’s what to expect while we get you connected.
We’ll keep you updated via text / email. For detailed tracking information, enter the order reference found in your confirmation text / email into:
- My Optus app. Open the app > tap More > Track My Order
- www.optus.com.au/welcome. Online updates are delayed compared to My Optus app
We recommend you do not request disconnection of your previous service until your new nbn™ service is working.