Prepaid Mobile Phone: How to Change Plans

Our Prepaid Mobile Phone plans are packed with data and a large range of recharge options to suit your daily needs.

If you're looking to switch from Prepaid to Postpaid or vice versa, check out this page instead. Otherwise, take a look at your options by clicking a button below...

What plans, recharges & rates are available?

Choose an option:

Not sure which plan is right for you? Check out these Plan Usage Guides to help you decide.

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How do I change plans?

Important! You may lose your existing credit when changing rate plans. To avoid this, use up your credit before changing plans.

I'm an existing Optus customer

  1. Change your Prepaid Mobile Phone rate plan by sending an SMS with the word 'MENU' to 9999

    1. Note: This is free to use in Australia and available 24/7

  2. If you've set up AutoRecharge, you'll need to manually update your AutoRecharge settings to match your new plan

  3. We'll send you an SMS once your plan change is complete

  4. You'll have to recharge to start using your new plan

Note: You may need to restart your device to update your SIM after you've changed rate plans.

I'm not an existing Optus customer

You can purchase online, on the phone or by popping into an Optus store

Call us on 1800 780 219

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