How to Retrieve Voicemail from Another Phone or Roaming Mobile

To retrieve your Fixed or Mobile Phone voicemail messages from another phone (even if you're overseas) or whilst your roaming, select from the following options:

Select an option

I want to access voicemail messages that are on my...

From another phone that is...

Where are you?

I will be calling from a...

What type of phone will you be using?

Here are the details

To access your Office/Home Phone voicemail from another Fixed Line Phone in Australia

  1. Dial 133 321
  2. If prompted: Enter your mailbox number. This is your Office/Home Phone number, including its area code (eg. 03 XXXX XXXX)
  3. Press #
  4. Enter your Passcode/PIN
  5. Press #
  6. Listen to your Messages

Call charges apply and will be at the rate charged for 13 numbers by the phone network that you use.

Here are the details

To access your Office/Home Phone voicemail from another Mobile Phone in Australia

  1. Dial 133 321
  2. If prompted: Enter your mailbox number. This is your Office/Home Phone number, including its area code (eg. 03 XXXX XXXX)
  3. Press #
  4. Enter your Passcode/PIN
  5. Press #
  6. Listen to your Messages

Call charges apply and will be at the rate charged for 13 numbers by the phone network that you use.

I will be calling from a...

What type of phone will you be using?

Here are the details

To access your Office/Home Phone voicemail from an international Fixed Line Phone

  1. Dial + 61 411 000 321 (Where '+' is the International Exit Code of the country you're in eg. their equivalent of '0011')
  2. If prompted: Enter your mailbox number. This is your Office/Home Phone number including its area code  (eg. 03 XXXX XXXX)
  3. Press #
  4. Enter your PIN/Passcode
  5. Press #
  6. Listen to your Messages

International calling rates will apply.

Here are the details

To access your Office/Home Phone voicemail from an international Mobile Phone

  1. Dial + 61 411 000 321 (Where '+' is the International Exit Code of the country you're in eg. their equivalent of '0011')
  2. If prompted: Enter your mailbox number. This is your Office/Home Phone number including its area code (eg. 03 XXXX XXXX)
  3. Press #
  4. Enter your PIN/Passcode
  5. Press #
  6. Listen to your Messages

International calling / roaming rates will apply.

From another phone that is...

Where are you?

I will be calling from a...

What type of phone will you be using?

Here are the details

To access your Mobile Phone voicemail from another Fixed Line Phone in Australia

  1. Dial 133 321
  2. If prompted: Enter your mailbox number, this is your mobile phone number (eg. 04XX XXX XXX)
  3. Press #
  4. Enter your PIN
  5. Follow the prompts to retrieve your voicemail

Call charges apply and will be at the rate charged for 13 numbers by the phone network that you use.

Here are the details

To access your Mobile Phone voicemail from another Mobile Phone in Australia

  1. Dial 0411 000 321
  2. If prompted: Enter your mailbox number, this is your mobile phone number (eg. 04XX XXX XXX)
  3. Enter your PIN
  4. Follow the prompts to retrieve your voicemail
Call charges apply and will be at the rate charged for 13 numbers by the phone network that you use.

I will be calling from a...

What type of phone will you be using?

Here are the details

To access your Mobile Phone voicemail from an international Fixed Line Phone

  1. Dial + 61 411 000 321 (Where '+' is the International Exit Code of the country you're in. eg. their equivalent of '0011')
  2. If prompted: Enter your mailbox number. (This is your mobile phone number in Australian format (eg. 04XX XXX XXX)
  3. Enter your PIN
  4. Follow the prompts to retrieve your voicemail

International calling rates will apply

Here are the details

To access your Mobile Phone voicemail from an international Mobile Phone

  1. Dial + 61 411 000 321
  2. If prompted: Enter your mailbox number, this is your mobile phone number in Australian format (eg. 04XX XXX XXX)
  3. Enter your PIN
  4. Follow the prompts to retrieve your voicemail

International calling rates will apply

Here are the details

If you want to access your mobile voicemail whilst overseas and using international roaming, you've got 2 choices.

  1. Text the letter A to 321
  2. Within 30 seconds the voicemail system will ring your roaming mobile automatically
  3. Follow the prompts to retrieve your voicemail

or

  1. Dial + 61 411 000 321
  2. If prompted:  Enter your mailbox number, this is your Mobile Phone number in Australian format (eg. 04XX XXX XXX)
  3. Enter your PIN
  4. Follow the prompts to retrieve your voicemail

International Roaming Rates rates will apply.