How to Check Your Prepaid Credit, Balance & Expiry Date

You can get your Prepaid Mobile Phone or Prepaid Mobile Broadband credit, balance(s) & expiry dates the way you like, simply choose how.

What about billed balances? See this article for details.

 

Using My Optus app

  • Download the My Optus app for Android or iOS by selecting one of the options below:
SMS me a direct download link
X

 

Using My Account

 

  • To check your Prepaid balance, expiry date and what you've got left to use, log into My Account

 

Using Optus SMS Menu

 

  • Use Optus SMS Menu and text 'bal' (without the quotations) to 9999 - Prepaid Mobile Phone only

This option is available 24/7 and is free to use within Australia and when roaming overseas!

 

Call from your Mobile

 

  • Dial 555 from your handset and select option 1 -  Prepaid Mobile Phone only

This option is available 24/7 and is free to use within Australia. 

 

Related articles

 

  • Prepaid inclusions / usage partitions are explained in this article.
  • More information on viewing detailed usage is available in this article.

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