Upgrade your phone and plan

Coming to the end of your Optus mobile contract? Get your new smartphone with the value-packed My Plan Plus, now with unlimited standard national talk and text to Australian numbers.

Our New Phone Trade Up option lets you return your current phone in good working order after 12 months and get a new phone on a new eligible 24-month plan for a one off fee. And if you need to leave your plan early you can, with no plan cancellation fees - just pay out your phone in full.

Can I upgrade now?

Here’s how you can check if you’re eligible to upgrade your phone and plan.

  1. Log in to My Account and view the Service Summary of the mobile account you want to upgrade.

  2. Talk to us. Chat online, call us on 1300 300 218 or request a call back.

Upgrade to a Samsung Galaxy S6 on Optus My Plan Plus

How to upgrade your phone and plan online

  1. Choose a new phone, or check out Optus’ latest My Plan Plus phone plans.

  2. Select "I am an existing Optus customer".

  3. Click "Upgrade" next to the plan you want.

  4. Log in, chat online or request a call back to complete your upgrade.

Check out our SIM only plans

Love the phone you have? BYO phone with My Plan Plus SIM Only. Brilliant value and no lock-in contract!

Stream entertainment without using your data

On selected Optus plans on Netflix, Stan, ABC iview, ABC KIDS iview, ABC ME, Google Play Music, iHeartRadio and Spotify apps. Streaming services require paid subscription fees and are subject to change at any time. Content such as ads incur data charges.

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Mobile TV and Music streaming: All for use in Australia. Fair Go Policy applies. For personal use only. Streaming services subject to change at any time. Content such as ads, authentication & app analytics are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only. Mobile broadband customers will need an Optus mobile/home broadband service to get Fetch.