Optus 4G Plus Mobile Network

Get great coverage and great value

For the first time, you don’t need to choose between a great mobile network and great value. With Optus, you get both. So you can do more of the of the things you love in more places.

With generous data allowances and mobile streaming inclusions on selected TV, movies, music and Optus Sport, there has never been a better time to switch to Optus.

 

Covers 96.5% of Aussies

Our 4G Plus network reaches 96.5% of Australians – bringing you high speed internet. Experience our best network ever.

 

Stream Entertainment

Enjoy streaming music, news, sport, TV and movies on the device. Entertainment in the palm of your hand.

 

Experience every moment

Optus is your front row ticket to all the live action of the English Premier League. Feel every moment of the game up close.

 

Grow your business

Connect to your customers fast with 4G Plus as you work on the go.

Optus Coverage Commitment 

We’re confident in our mobile network and now you can be too with the Optus Coverage Commitment. If you are experiencing coverage issues on our mobile network, you can say goodbye to us and we’ll gladly cover any cancellation fee and remaining device charges when you return the device to us in good working order. Plus, we’ll credit your current month’s plan access fee and device charges (less any device credits Optus covers).

Call us on 133 937 or chat to us here to explain the mobile coverage issue you are having. Optus will investigate the issue and check whether it’s mobile network related, before confirming your eligibility to cancel under the Coverage Commitment.

New services only on selected 24 month mobile handset plans and Optus Wireless Broadband plans. Limit once per service. Max 5 services per account. Excludes 5G services. This Coverage Commitment does not affect your Australian Consumer Law rights under the Competition and Consumer Act 2010 (Cth).

Optus 4G Plus Network Coverage

CHECK 4G PLUS COVERAGE

Our expanding coverage has brought Optus 4G Plus network to new heights. All you need to experience the benefits of 4G Plus is a compatible 4G device and plan and be in a 4G Plus coverage area. Speed and coverage varies depending on device and location.


ABOUT 4G PLUS REGIONAL COVERAGE

We've already rolled out our superfast 4G Plus network across hundreds of regional and holiday towns, and we don't plan on stopping. To find out if you have access to our 4G Plus network, or to see if it's coming to your area soon, see our coverage maps.


Get ready for 4G voice calling

VoLTE, our latest 4G technology, lets you make calls on our 4G Plus network on selected phones on post-paid plans. Available in selected areas, VoLTE gives you high definition calls that connect faster than 3G. You can even browse and talk over your 4G connection at the same time. For more information, visit Yes Crowd.

Terms and Conditions

OPTUS' COVERAGE COMMITMENT

Sign up to a new service on a selected 24 month mobile handset plan (excludes Business plans and Tech Fund plans) on or after 13th August 2018 or on a selected Optus Wireless Broadband plan (excludes Business plans and Tech Fund plans) on or after 7 May 2019. If you are experiencing a coverage issue within Australia, contact us so we can assess and confirm whether it is a mobile coverage issue. If we confirm its mobile network related, we will cancel the service.

If you are on a My Plan Plus plan, you may choose to (1) keep your handset and pay out the remaining handset repayments (including any handset credits Optus covers) as a lump sum, or (2) return the handset in good working order within 14 days of the cancellation request and Optus will waive remaining handset repayments. If you want to return the handset but it is not returned in good working order or within 14 days of the cancellation request, you must pay out the remaining handset repayments (including any handset credits Optus covers) as a lump sum.

If you are on a My Plan Flex plan, you may choose to (1) keep the handset and pay the remaining monthly lease charges (including any leasing credit Optus covers) as a lump sum, or (2) return the handset in good working order within 14 days of the cancellation request and Optus will waive remaining monthly lease charges. If you choose to return the handset but it is not returned in good working order, a damage fee of up to $499 will apply, or if you fail to return the handset within 14 days of the cancellation request you must pay the remaining monthly lease charges (including any leasing credit Optus covers). Optus will waive the lease plan cancellation fee.

If you are on a 24-month Optus Wireless Broadband plan, you may choose to (1) keep your device and pay out the remaining device repayments (including any device credits Optus covers) as a lump sum, or (2) return the device in good working order within 14 days of the cancellation request and Optus will waive remaining device repayments. If you want to return the device but it is not returned in good working order or within 14 days of the cancellation request, you must pay out the remaining device repayments (including any device credits Optus covers) as a lump sum.

If you are on a month to month Optus Wireless Broadband plan, you can receive a refund for the cost of the device (of the amount purchased from Optus), if you return the device in good working order within 14 days of the cancellation request. If you want to return the device but it is not returned in good working order or within 14 days of the cancellation request, you will not be able to get a refund for the device.

This offer is limited to once per eligible service with a maximum of 5 services per account. Your monthly access fee and device charge (less any device credits Optus covers) will be credited for the month that cancellation takes place. You must pay for any additional plan features and excluded usage charges.

If you cancel your mobile or Optus Wireless Broadband service, you will no longer be eligible for any bundled offer.

Also, if you cancel your mobile service, return your handset and want to sign a new 24 month plan with a different handset using the same service number, you will not be eligible to claim the Optus Coverage Commitment for your new plan. If you cancel your Optus Wireless Broadband service under the Optus Coverage Commitment and want to sign up to a new Optus Wireless Broadband plan, you will not be eligible to claim the Optus Coverage Commitment for your new plan. Optus Coverage Commitment does not apply to Optus 5G services, including 5G mobile and 5G home broadband services.

This Coverage Commitment does not affect your rights under any law. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.