Making sure your modem is NBNTM ready

If you're wondering if you need a new nbn modem or modem/router to replace your current broadband modem, don't worry. There's a good chance your equipment is already nbn-compatible, especially if it's from Optus.

Many of the modems we supply for customers are nbn-ready. So if you're getting ready to connect to the nbn and you already have an Optus-supplied modem, just call us on 1300 652 080 to check. If you've picked up the modem/router elsewhere, check its nbn compatibility with the manufacturer.

If you're after an upgrade, Optus can send you an nbn-ready modem to connect your new service as part of an nbn plan offered by Optus. The modem comes in a simple and easy-to-use self-installation kit. You'll be able to hook up your new service quickly once nbn service has been connected to your home or business. Find out which nbn plan offered by Optus is right for you.

What's the difference between a modem and a router?

A modem is the device that allows you to connect to the internet. It's usually currently connected to your home or business' phone service jack. A router allows you to connect multiple devices to create a network. When you link a modem and router you can connect multiple devices to the internet through wireless connections or Ethernet cables.

Many devices sold today are a combination of a modem and router so you can connect multiple devices to the internet. If you want to keep your existing modem, router or combinative device, find out from the manufacturer whether it's capable of supporting speeds offered by the nbn. The WiFi modem Optus can send you when you sign up to an nbn bundle allows you to connect multiple devices.

Connecting your home to the NBN

Still waiting for the nbn to arrive at your address? Use our handy address checker for the latest nbn update for your home or business. It's a great place to get started, and we'll make your nbn connection easy from day one.


Finished installing a new modem for nbn offered by Optus? You probably don't need your old modem any more, so why not make a positive impact on the environment. The Australian government has introduced hundreds of recycling drop-off points around the country to make it easy to recycle old electronic equipment.

Go to to find one close to you.

Want to talk NBN?

Want to know more about the nbn rollout and how to get connected to nbn? Get in touch with our team: