Best router for nbn

Best modem router

One of the most important parts of your Optus NBN connection is your nbn modem router. It's an important tool that allows you to connect your computer to the internet and lets you create your own WiFi network. So what exactly do you need to know about this device? Here's the information you need.

What’s the difference between a modem and a router?

A modem is the device that allows you to connect to the internet. It's usually connected to your home or business' phone service jack.

A router enables you to connect multiple devices to create a network. When you link a modem and router you can connect multiple devices to the internet through wireless connections or Ethernet cables.

What does a modem or a router do?

When you browse, download or stream online, your computer is exchanging data with another computer. This connection happens over the copper telephone network which sends and receives analogue signals as sound frequencies.

A modem translates these analogue sound frequencies into digital data that the computer can understand. A router can then be connected to the modem to create a WiFi network.

A modem router does the same thing but combines these two devices into one piece of hardware. Most modems on the market today come with a router, including the modem provided to all new Optus NBN customers.

Do I need a new modem to get Optus NBN?

There are numerous devices on the market that combine a modem and router. If you’d like to keep your existing modem, router or dual device to connect to Optus NBN, then you’ll need to find out from the manufacturer whether it's capable of supporting NBN speeds. Optus will send you a new WiFi modem that allows you to connect multiple devices to the internet when you sign up for an NBN bundle.

If you're unsure about your Optus modem you can call us on 1300 652 080 and we'll double check for you.

New Optus customers can receive an NBN-ready modem router at no additional charge when they sign up to one of our NBN plans and is included in one of our Optus Self Install Kits. We can also arrange for one of our professional technicians to do the installation for you for an additional fee.

How do I optimise my Optus NBN connection?

There are a few things you can try to increase the performance of your Optus NBN connection. On top of having an NBN-ready modem, there are a few things you can do that may optimise your connection.

What to do while you wait for nbn

If nbn hasn't reached your area yet you can still pre-order NBN. Register your details by filling in the online form then we’ll contact you when the NBN is available at your address. You’ll be able to lock in an NBN plan and price now.

To check if the NBN is available in your area use our address checker.


If you’ve just installed a new modem so you can connect to Optus NBN, you probably don't need your old modem anymore. We encourage our customers to make a positive impact on the environment by recycling old electronic equipment. The Australian government has introduced hundreds of recycling drop-off points around the country to make it easy for everyone to do so.

Go to to find one close to you.

Want to talk NBN?

Want to know more about the NBN rollout and how to get connected to NBN? Get in touch with our team:

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