FAIR GO POLICY APPLIES
MY MOBILE BROADBAND PLUS (24 MONTH PLANS): Your device repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the remaining full cost of your device which will include paying the monthly credit value that Optus was going to cover.
MY MOBILE BROADBAND PLUS (12 MONTH PLANS): Cancellation fees apply.
ADDITIONAL DATA - MY MOBILE BROADBAND PLUS (TABLETS/ IPADS/ DATA SIMS): If you use more than 150GB of top-up data on a single billing account, we may continue to charge you at the same rates, restrict your data use or slow your speed to 256Kbps until the next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
COVERAGE: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
OPTIONAL EXTRAS FOR MY MOBILE BROADBAND PLUS PLANS
Optional Extras are available on a month by month basis and do not form part of your plan. You may cancel them at any time. Optus may change or withdraw an optional extra at any time and we will try and give you 21 days prior notice of a change. If an optional extra is cancelled, changed or withdrawn, you will be liable to pay charges for the optional extra service that remain active until the relevant billing cycle ends and your plan will continue for the rest of its term.
MOBILE TV AND MUSIC STREAMING (for Tablets)
APPS SUBJECT TO CHANGE AND SUBSCRIPTION. STREAM VIDEO UP TO 1.5MBPS & MUSIC UP TO 512KBPS. CHARGES INCLUDING FOR DOWNLOADS & CONTENT SUCH AS ADS APPLY. FAIR GO POLICY APPLIES.
The mobile TV / music streaming options are available on a month to month basis & do not form part of your plan. Optus may change or withdraw a streaming partner at any time with prior notice. Offline Video Downloads, mobile & mobile broadband Wi-Fi hotspots, streaming on TVs (such as Chromecast, Apple TV and the like), podcasts, other associated traffic such as ads, authentication, app analytics, Digital Rights Management and album art are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Not suitable for HD quality video. Suitable for one stream per on mobile & tablet devices only.
Subscription required. Fair Go Policy applies. Personal Viewing in Australia Only.
Content and features vary by sport. Sport coverage is available as long as Optus has the rights. Optus Sport is a month-to-month subscription. Compatible device, and Australian app store account required.
NATIONAL GEOGRAPHIC APP (for tablets)
Access to the App is available until June 2020 at no additional cost on eligible Optus plans. This is an optional extra and does not form part of your plan. Only for customers 18+ years or 15-17 years with parental permission. Data charges apply, including for content such as ads, authentication, analytics or links to third party sites. Personal viewing in Australia only. Fair Go Policy applies.
Eligible Optus customers on selected plans will have full access to premium content on the National Geographic app until June 2020. App and content are subject to change. You’ll need to check your eligibility here, follow the prompts to create a National Geographic Account, then download the app on a compatible device via Apple App store or Google Play store and follow the instructions.
National Geographic content will be streamed without using your plan’s included data on eligible Optus plans. Other content such as ads, authentication, app analytics or links to third party sites (e.g. when viewing photos or videos on third party sites accessed via the app) are excluded and may incur data charges. For all other ineligible customers, data charges apply from your service provider.
Streaming quality dependent on your device and service provider and on the speed of your internet connection. The App is delivered using Adaptive Bitrate Streaming Technology. The App will work best when you have an internet bandwidth of 3Mbps or greater. iOS devices compatible with Apple Airplay and Android users compatible with Google Chromecast. Eligible mobile customers will receive 1 login per account allowing for viewing on 1 screen at a time (additional logins may be provided for additional service numbers). Mobile broadband customers will receive a maximum of one login per account. Please note it may take up to 4 hours to receive full access to the app.