Introducing Vividwireless Home Wireless Broadband

Optus has teamed up with Vividwireless so we can offer you great plan options when it comes to home wireless broadband, including unlimited data in selected areas.

Vividwireless is entirely owned by Optus but if you buy a Vividwireless plan, they'll take care of your customer service and billing needs and you'll login to Vividwireless to manage your account.


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Why Choose Vividwireless

Why choose Vividwireless?

  • Internet that's simple to use. Connect with the Vividwireless plug and play modem and as it's home wireless broadband, no phone line is required.
  • Internet that's convenient to set up. Get online in minutes once you self-activate your modem. No need to wait for technicians to connect your internet service.
  • Vividwireless is all about great value wireless internet. Enjoy generous data inclusions at prices you can afford.

With Vividwireless you'll enjoy...

Unlimited data in selected areas or a 200GB plan option that's easy on the pocket.

The freedom of a month to month plan with no lock-in contract.

One month access fee free (credit is applied to your second bill).

Easily manage your plan and service securely online with Vividwireless My Account.

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Simply check your coverage, buy a Vividwireless modem and activate it online.

Payment is via direct debit so there's no lengthy credit checks.

Enjoy generous data inclusions at prices you can afford with no peak or off-peak periods, and no automatic excess usage charges.

Vividwireless has a 14 day Money Back Guarantee for coverage or signal issues.

Check what plans are available at your address.

So I don't have to choose my Vividwireless plan now?

That’s right. All you need to do at this stage is confirm a service that will work at your address and then buy a modem. Once you get home and plug it in, you choose your plan and enter your payment details. Then you’re connected to the internet!

What is the speed of the service?

The maximum speed available depends on many factors as the wireless network is shared with Optus mobile customers. In areas where we have 2300 MHz spectrum we have a lot of network capacity and offer speeds of up to 12/1Mbps (download/upload). In other compatible areas we offer speeds of up to 5/1Mbps (as we have less capacity on the network).

Can I use a modem I already have?

You will need to use the new WiFi modem for these plans to access this service.

I already have Optus Home Wireless Broadband - can I move to the new plans?

Yes, you can move to the new Vividwireless plans by calling Optus, but you will need to purchase a new modem as your current modem won’t work for the Vividwireless service. They will cancel your existing contract and waive any cancellation fees, but you must pay any outstanding modem fees. Vividwireless modems can be purchased on the Optus website and through other Optus channels, or through Harvey Norman and The Good Guys, or at

Do I get Optus Perks discounts if I have a Vividwireless plan?

No. Optus Perks are only available to Optus customers.