• Your Network

    You deserve a network that gets better every day.
    That's why we're constantly working to bring you quicker data speeds, clearer calls, and better service in more places.

     
     
  • 4G

    We're currently building our next-generation 4G network to support the most advanced broadband experiences. So you can do more, see more and get closer to your friends and family - quicker than ever.

     
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    3G

    To provide our customers with better 3G service's, we've invested in one of the world's largest network improvement projects. You'll experience a stronger connection to our 3G network in more places, better coverage in buildings, and improved voice call quality in metropolitan areas.

     
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    Rewards For You

    Being an Optus customer has unexpected rewards,
    like Qantas Frequent Flyer points and VIP event passes.
    It's one way we say "thank you for choosing us".

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    Qantas Frequent Flyer points

    We've made it easy to earn Qantas Frequent Flyer points for every dollar you spend on most Optus services. You can use them for flights or thousands of products in the Qantas online store.

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    'Yes' Tickets

    Our 'yes' Tickets give you access to giveaways and discounts on movies, concerts, sporting events and more, plus VIP passes and pre-release ticket sales. We're always working on adding more rewards for our customers - we'll be announcing new ones very soon.

     
  • New Ideas For You

    We challenge ourselves to give you more than you expect. And we do our best to bring you what you ask for. That's why we're constantly developing new ideas like the Optus Smart Safe app, which lets you easily store and share your favourite stuff.

     
     
  • Optus
    Smart Safe App

    Our mobiles carry our files, our photos, our music - practically our whole lives. These things bring us closer, and we'd never want to lose them. Optus Smart Safe lets you automatically store them in the cloud, so they're safe and easy to access no matter where you are.

     
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    Prepaid IOU

    We wouldn't want you to be caught without Prepaid credit in an emergency, or to run out while you're on the go. Next time you get stuck, text "IOU" to 468 and we'll give you a $3 credit to hold you over. You can pay us back next time you get a chance to recharge.

     
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    Your Support

    Things don't always go to plan, so we're here to help whenever you need us. We offer technical support 24 hours a day, 7 days a week. You can even chat with us live on most smartphones. And with My Optus app, you'll always be in control of your account.

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    24/7 Technical Support

    As much as we'd like it to be, technology just isn't perfect. If you ever experience any problem with your Optus products or services, we're here for you, no matter when you need us. Just call 1300 328 587. If Twitter's a more convenient way to get in touch, send a message to @Optus - we're online Monday through Friday, 9am to 8pm AEST, and on Saturday from 9am to 5pm.

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    My Optus App

    Not sure how much data you've used? Feel like paying your bill with your mobile phone? My Optus app gives you all the account info and access you need. And if you've got an iPhone or one of the many supported Android smartphones, you can chat with us live right from the app.