Things to know:
This can be an area code + number, a mobile number or an internet username.
Your internet username was provided to you when you signed up. If you've forgotten your username, call Customer Care on 133 937.
is a valid Prepaid number but we noticed that there are other Postpaid services associated to it. To view all your Postpaid and Prepaid services, please re-enter a postpaid service and validate or Click here if you only want to see your prepaid service (Service level registration)
We'll use this information to confirm the service is yours.
A My Account login already exists for this service.
Log in to manage your service.
Forgot your username? Click here.
We need both your internet username and password to confirm your service. If you can't remember your internet password you will need to Chat or call Care on 133 937 and we can complete your registration.
To confirm that you are the account holder for this service, please provide the account number and full name as shown on your Optus bill, and your date of birth.
Important note: You may submit your registration without the billing details but you will need to provide them the first time you login to complete your registration.
14 digit number on your bill
9 or 11 digit number provided at the time of product purchase
As shown on bill
Sorry, your service details could not be confirmed.
Please Contact Us
Did you know...Even if you're not the account holder, you can still view your usage through your wireless modem software on your computer.
You may submit your registration without the Account number but you will need to provide it the first time you login to complete your registration.
We'll use this information to verify that you're the account holder.
It's easy to manage your mobile service online by downloading our App. If you would prefer to manage your service online, just click the "I'll register" button. Once you're done, log in to My Account.
Show me the App
Please note: you'll need your mobile phone, as we'll send you a security code. You'll need to enter this code to complete your registration.
Click here to view your usage and check your balance. Make sure you are not connected to another WiFi service. You should bookmark this page, too.
Did you know... Even if you're not the account holder, you can still view your usage through your wireless modem software on your computer
As the user of the mobile, register here to be able to:
This email address will be your Optus login. It's your username and it's how you'll receive billing notifications and password resets
We will send an email to you to validate this address so you can complete your registration.
Your password must be 8–15 characters long and contain the following:
Enter a password that will be difficult for someone else to guess.
(Must be 8-15 characters and contain a minimum of one uppercase, one lowercase and one number)
If you entered an Optus email for your log-in email, then you must enter an alternate non-Optus as you'll receive password resets there.
Note: For your security, we'll send a confirmation to both email and SMS (if you provided a mobile number) whenever these details are modified.
Will this account be used for personal or business related products and services?
Important note: You are not able to add business services to personal web accounts, or personal web accounts to business services.
To complete your registration, you'll need to click the link in the email we'll send you.
To confirm that this is your service, we're sending a code to . Simply enter it below and complete your registration. Easy.
Check out our new video on how to register