This service is for use within Australia only.
You must be the account holder to log in to Optus My Account and add additional plans. Any changes made through My Account will be the responsibility of the account holder.
COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
GENERAL: Fair Go policy applies. For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.
DATA POOL: If you have more than one My Plan Plus (including SIM Only), My Plan Business (including SIM Only & Tech Fund), My Mobile Broadband Plus or Mobile Broadband Business plan on the same billing account, the included monthly data allowance will combine into one data pool, which will be shared by all eligible services on that account. This data can also be shared with any existing Share Data Plan. Any unused data in the data pool expires at the end of each billing month.
ADDITIONAL DATA: Additional data automatically charged at $10/1GB. If you use more than 150GB we may continue to charge you at the same rates or restrict your data use until next billing period.
USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account, and the amount each service has used. If you have more than 6 services on your account you may not be able to use My Account to monitor usage or add/change alerts.
MY OPTUS APP: My Optus Smartphone app is available on iPhone iOS 6 or later and most Android mobile phones using Android 2.3.3 or later. It’s also available on iPad iOS 7 or later and on Android Tablets 4.0 and upwards. You need an Optus personal mobile account to use the My Optus app. It may not be suitable for accounts with 6 or more services.
DATA USAGE: Download and use of app requires data usage. Usage Info: Usage info isn’t generated in real time and may be delayed by up to 48 hours.