Business mobile phones and SIMs

The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.

OPTUS MY PLAN FLEX PLANS

My Plan Flex plans allow you to lease an eligible device on a 24 month plan and use it to access the Optus network. You do not own the device and you must return the device to Optus in good working order at the end of your contract. If it is not in good working order, you'll pay a damage fee of up to $499. If the phone gets damaged during your lease and you'd like to have it fixed, you need to pay to have it repaired by Optus or the manufacturer (excludes warranty/consumer guarantee claims).

You can offer to purchase the device at the end of your 24 month lease contract for fair market value (which we'll advise at the time).

If you don't return the device at the end of your contract term, you'll continue to pay monthly device charges for up to 6 months (as well as your plan fees). At that point, if you still don't return the device, you will have to pay us a non-return fee (the fair market value of the device which we'll advise at the time) and you will own the device.

After 12 months you can upgrade the device by paying a one-off fee of $99. To do this you need to return the current device in good working order to Optus and get a new device on a new 24-month plan. If the current device is damaged, you'll pay a damage fee. If you don't return the current device within 14 days of your new contract you'll have to pay for the device at its fair market value.

My Plan Flex Cancellation: If you cancel at any time within the 24 month contract term you will be charged a plan cancellation fee, pro-rated monthly for your remaining contract term. Additionally, if you cancel in the first 18 months you'll have to keep the phone and pay all monthly device charges (which will be increased by any device credits lost as a result of early cancellation) for the remainder of the contract term. If you cancel in the last 6 months of your 24 month contract, you can either return the device to us or make an offer to purchase it at fair market value (which we'll advise at the time). If you choose to return the device, you'll pay $99 if it's in good working order or a damage fee of up to $499 if it's damaged.

$100 My Plan Flex Promotional Plans: Available to new and recontracting services. Offer ends 15 April 2018.

$120 My Plan Flex Promotional Plans: Available to new and recontracting services, with a maximum of 6 services per billing account. Offer ends 15 April 2018.

OPTUS MY PLAN PLUS PLANS

$100 My Plan Plus Promotional Plans: Available to new and recontracting services. Offer ends 15 April 2018.

$120 My Plan Plus Promotional Plans: Available to new and recontracting services, with a maximum of 6 services per billing account. Offer ends 15 April 2018.

My Plan Plus Cancellation: Your phone repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your phone which will include any monthly credits that Optus was going to cover.

My Plan Plus New Phone Trade Up: After 12 months you can pay a one-off fee of $99, return your current device in good working order to a Yes Optus store and buy a new device on a new 24-month plan. Alternatively, if you wish to keep your original device simply pay out the full remaining cost of your device including any monthly credits that Optus was going to cover, then upgrade to a new device on a new 24-month plan. For more info visit optus.com.au/newphonetradeup.

GENERAL

Fair Go policy applies. For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.

Double Data Offer: Sign up/recontract to selected My Plan Plus or My Plan Flex handset plan to receive double the standard data inclusion for 24 months. Double data offer is not available to tech fund or fleet customers and is not available with other bonus data offers unless specified. Double data is forfeited if you re-contract, change or cancel your plan. Double data will not appear until second bill. Ends 15/4/18.

Music & Mobile TV Streaming: Personal viewing in Australia only. Fair Go Policy applies. Stream SD video up to 1.5Mbps & music up to 512kbps. Mobile TV Streaming now available on all 24 month plans. Offer may be withdrawn at any time. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication & app analytics are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only.

Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. An Optus Sport subscription is included at no extra cost on eligible mobile plans priced at $40 and above on 24 months contract. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.

International SMS/MMS on $45 My Plan Plus/My Plan Flex: Get unlimited standard international SMS and MMS to selected countries.

National Talk Inclusions: Can be used for standard talk to Oz numbers, 13/1300 numbers and voicemail retrievals all within Australia.

International Talk/Text Inclusions: Included minutes can be used for standard international calls to numbers in selected countries & unlimited standard international SMS/MMS (selected countries). International calls billed per minute.

Selected countries for International Calls and Text Inclusions: Austria, Bangladesh, Cambodia, Canada, Chile, China, Croatia, France, Germany, Greece, Hong Kong, Hungary, Indonesia, India, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Pakistan, Philippines, Poland, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, United Kingdom, USA and Vietnam. 'yes' International rates apply for excess and non-included usage. See optus.com.au/international<./p>

International Roaming Inclusions: $130 and $160 My Plan Plus/My Plan Flex give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use in Zone 1 countries per month. For a list of countries see optus.com.au/travel. If you exceed your included data allowance then standard PAYG data roaming charges will apply.

Fast-tracked service: Fast- tracked customer service only available on the $120 My Plan Plus. An eligible number must be entered to receive fast-tracking when you call customer service on 133 937.

$120 My Plan Plus/My Plan Flex: Limit of 6 services applies to accounts which have a service on a $120 My Plan Plus/ My Plan Flex plan.

Data Pool: If you have more than one My Plan Plus (including SIM Only), My Plan Flex, My Plan Business (including SIM Only & Tech Fund), My Plan Business Flex, My Mobile Broadband Plus or Mobile Broadband Business plan on the same billing account, the included monthly data allowance will combine into one data pool, which will be shared by all eligible services on that account. This data can also be shared with any existing Share Data Plan. Any unused data in the data pool expires at the end of each billing month.

Additional Data: Additional data automatically charged at $10/1GB. If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.

Usage Alerts: Usage alerts are not real-time and delays of up to 48 hours may be experienced.

Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.

Top pick for our regional coverage: If you grab a phone with this badge, you can get our best voice and data coverage in regional areas.

Premium Support: Excludes Optus DSL, Mobile Broadband and Fleet mobile services. Available when you either bundle your mobile and consumer–grade broadband and office line service or when you sign up to a $100/$120 My Plan Plus or My Plan Flex plan or when you have 3 or more eligible mobile and/or fixed services on the one account with an ABN or ACN. Enter your service number while calling. May take up to 15 days to apply.

24/7 Live Chat: Not available to Optus DSL customers. Excludes technical support and Fleet mobile services. Available for customers with a valid ABN or ACN.

My Business Fast Lane:Available to customers who sign up or recontract between one and two 24-month My Plan Business (excluding Tech Fund) mobile services from 6 June 2016 or eligible fixed services on one account with a valid ABN/ACN. You must enter your eligible mobile number or eligible fixed phone number to receive fast tracking in the phone queue when you call customer service on 133 937. My Business Fast Lane is separate from Premium Support and excludes Fleet mobile services.

$5/mth International Talk & Text Pack: International Talk & Text pack is a monthly recurring pack that gives you up to 150 minutes a month to be used on standard international calls to mobile and fixed lines and unlimited text to 40 selected countries. The pack can be cancelled at any time. Limit of one pack per month. Only available on selected plans.

$5/mth International Talk & Text Pack countries include: American Samoa, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Finland, Guadeloupe, Guam, Iceland, Iraq, Israel, Kuwait, Laos, Lebanon, Luxembourg, Macau, Malta, Mariana Islands, Mexico, Mongolia, Nigeria, Norway, Paraguay, Peru, Portugal, Puerto Rico, Romania, Russia, Slovakia, Spain, Sri Lanka, Sweden, US Virgin Islands and Venezuela.

National Geographic App:Personal viewing in Australia only. Fair Go Policy applies. The National Geographic App is a premium product available at no additional cost for viewing in Australia on eligible Optus plans for selected iOS and Android devices. Visit optus.com.au/natgeo for more info.

Available for Optus customers who are 18+ yrs, or 15-17yrs with parental permission, on a 24-month postpaid or 12-month SIM only plan, mobile broadband plans and active Fetch with Optus customers. Excludes Fleet, Tech Fund and month-to-month SIM only customers.

Eligible customers will receive 1 login per account, allowing concurrent use on 2 screens. Mobile customers may receive additional logins for additional service numbers. Mobile broadband and active Fetch from Optus customers will receive a maximum of one login per account. May take up to 4 hours after activating your service before you can successfully access the National Geographic App. National Geographic content will be streamed data-free on the Optus mobile network. Other content such as ads, authentication, app analytics, Optus Competition Page or links to third party sites are excluded and may incur data charges.

Access to the National Geographic App will be available for the life of your plan (unless you cancel or move to an ineligible plan), while Optus retains the rights. App is exclusive until January 2019.

The National Geographic App includes selected content from National Geographic magazines. Includes full magazine content from January 2009, a selection of 75 of National Geographic’s best classic issues from the archive, and web articles from January 2014.