IMPORTANT NOTES

We build our coverage maps using the latest tools so we can show you predicted Optus mobile outdoor coverage as best we can.

But, like any radio-based network, coverage is going to vary in quality and availability. This could be because of your device, how close you are to our nearest mobile tower, or how many people are using the Network where you are.

Also, local conditions and things like hills, concrete structures, high-rise buildings, lifts, basements and tunnels may all affect your reception.

Optus' coverage maps show planned rollouts. These predictions are based on rollout schedules available at the time of publication and may change without notice.

IMPROVING YOUR COVERAGE

An external antenna can improve coverage for some mobile devices in a fringe coverage area.

Experiencing Issues? Try Our Troubleshooting Tips
 Mobile Phones

 

  • Slow speeds/Dropouts
  • Can't make/receive calls?
  • Why can't send/receive SMS?
 Mobile Broadband

 

  • Slow speeds/Dropouts?
  • Can't connect?
Experiencing Issues? Try Our Troubleshooting Tips
 Home Phone

 

  • No dial tone on your home phone?
  • Need help with your NBN home phone access?
 Cable Broadband

 

  • Do you have slow browsing?
  • Trouble connecting to cable broadband?
  • Are you expecting dropouts?
 NBN Broadband and Phones

 

  • Slow Browsing or drop outs?
  • Can't connect to your NBN broadband and phone
 Yes TV By Fetch

 

  • Need set up help with your Yes TV by Fetch service?
  • Is your browsing slow or droping out?
 DSL Broadband

 

  • Experiencing slow speeds with your DSL internet?
  • Having trouble accessing your DSL internet?
  • Looking for help with DSL internet drop outs?