IMPORTANT NOTES

We build our coverage maps using the latest tools so we can show you predicted Optus mobile outdoor coverage as best we can.

But, like any radio-based network, coverage is going to vary in quality and availability. This could be because of your device, how close you are to our nearest mobile tower, or how many people are using the Network where you are.

Also, local conditions and things like hills, concrete structures, high-rise buildings, lifts, basements and tunnels may all affect your reception.

Optus' coverage maps show planned rollouts. These predictions are based on rollout schedules available at the time of publication and may change without notice.

IMPROVING YOUR COVERAGE

An external antenna can improve coverage for some mobile devices in a fringe coverage area.

Experiencing Issues? Try Our Troubleshooting Tips
 Mobile Phones

 

  • Slow speeds/Dropouts
  • Can't make/receive calls?
  • Why can't send/receive SMS?
 Mobile Broadband

 

  • Slow speeds/Dropouts?
  • Can't connect?
Experiencing Issues? Try Our Troubleshooting Tips
 Home Phone

 

  • No dial tone on your home phone?
  • No dial tone on your NBN home phone?
 Cable Broadband

 

  • Slow browsing or drop outs?
  • Can't connect to the internet?
 NBN Broadband and Phones

 

  • Slow browsing or drop outs?
  • Can't connect to the internet?
Fetch

 

  • Setting up your Fetch service
  • Fetch Troubleshooting
 DSL Broadband

 

  • Slow browsing or drop outs?
  • Can't connect to the internet?