The issuer of Optus Yes Cover is Optus Insurance Services Pty Ltd (ABN 12 005 711 928) for which Optus Mobile Pty Ltd (ABN 65 054 365 696) is acting as an authorised representative.
Your policy will start from the date you purchase insurance with your new device and you have a cooling off period of 19 days from this date, during which you may cancel your policy without paying any premiums if you have not made a claim.
We will provide you with the Combined Product Disclosure Statement and Financial Services Guide within 5 business days which contains the terms and conditions applying to your insurance policy.
Please refer to the product disclosure statement (PDS) and financial services guide (FSG) for the full terms and conditions.
Excess charges may apply to different types of claims.
The Customer Claims Unit can be contacted on 1800 501 971