How Data Sharing With Data Pool Works: Mobile Phone & Mobile Broadband

Need to know more about data sharing with Data Pool, we've put together all the info you'll need below & this quick video

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What is Data Sharing with Data Pool?

With Data Pool you can combine any combination of eligible mobile and mobile broadband plans on one bill to pool and share the monthly data between all connected devices. 

If you need more data in any month, you can add a Data Add-on pack, we'll also automatically top up your Data Pool for just $10 per extra 1GB.  We'll send you usage alerts to help you monitor your spend. 

Which plans feature data sharing?

Our postpaid mobile plans My Plan Plus, My Plan Plus SIM-Only, My Plan Business or My Plan Business SIM and any of our postpaid mobile broadband plans My Mobile Broadband Plus and Mobile Broadband Business.

Do I Have To Share Data?

Not at all!  Sharing occurs automatically when your eligible mobile plans and My Mobile Broadband Plans are on the same bill.  If you don't want to share your included data with other services or want to stop sharing, we'll just need to separate your service(s) onto different bills. 

Examples of how it all works!

Here's an example of how it works for your family

image showing how Data Pool works for your family

Here's an example of how it works for your team

image showing how Data Pool works for your team

How can I keep track of my shared data usage?

Head over to this page to read all about how you can monitor and track your usage.

How many services can I include to make up my Data Pool?

There is no limit to the number of eligible mobile and mobile broadband services you can combine to share in your Data Pool (subject to credit approval). 

Can I Share Between Multiple Mobile Broadband Services/ Tablets Without A Mobile Phone?

Yes! You can combine any number of our My Mobile Broadband Plus or Mobile Broadband Business plans to pool and share the data between your connected Mobile Broadband devices like your SIM ready tablet. 

What happens if I go over my Data Pool Monthly Allowance?

We automatically top up your Data Pool with extra data for just $10 per extra 1GB to use until the end of your current billing month.  This extra data is available to all the mobile phone and/ or mobile broadband devices connected to the Data Pool.  We will also send you usage alerts along the way, to help you monitor your spend.

Is the $10 per 1GB extra usage charged for each device?

No, it's just $10 for each 1GB of extra data added to your Data Pool regardless of the number of devices sharing the data. 

Which service is charged for the extra data usage?

Extra data usage is added to the principal service irrespective of the service that triggered the additional data. Further details on usage is available in this article.

What does 'principal' mean?

The principal service is the first mobile phone or mobile broadband services that's activated on a eligible plan on the bill. The principal service 'owns' all of the costs associated with your shared data, including any extra data you've been given. 

If the principal service's plan is cancelled or changed, the next oldest eligible Mobile or Mobile Broadband service will automatically become the principal service. More info on what happens when you cancel a sharing service is available below. 

Will I be warned before I use extra data?

Of course! You'll get free SMS usage alerts when you've reached 50%, 85% and 100% of your total shareable data and at 85% and 100% for any extra data that you have been given. See this article for further info on usage alerts..

What happens if I cancel a service?

The amount of shareable data in your Data Pool will reduce by the amount of data that particular mobile or mobile broadband service was contributing to the total.  Cancellation and device charges may apply.

What if I have a Shared Data Plan, how does it work with Data Pool?

Any mobile broadband services on Shared Data plans attached to a My Plan Plus/ My Plan Business (including SIM only) plan that is part of a Data Pool will also share the total monthly data in the Data Pool.

If you cancel all of the My Plan Plus/ My Plan Business (including SIM Only) services attached to your Data Pool, you will need to:

  • Change your mobile broadband service from a Shared Data Plan to a My Mobile Broadband Plus/ Mobile Broadband Business plan OR
  • If you stay on your Shared Data Plan - any data used will be charged $10 per 1GB (or part there-of)

Watch the video!

Please Note: The plans, prices and inclusions shown here are for illustrative purposes only and may not reflect current offers from Optus.

How Data Sharing With Data Pool Works’