How Data Sharing With Data Pool Works: Mobile Phone & Mobile Broadband
Need to know more about data sharing with Data Pool? Check out a topic below...
What is Data Sharing and Data Pool?
Want to share data between your services? With Data Pool, now you can. Simply combine any eligible Mobile and Mobile Broadband plans onto one bill and they will automatically group their data into a Data Pool.
With Data Pool, if you've used up your monthly data allowance, you'll start drawing data from the pool (as long as there is data in there). If you've used all the data in the pool and need more, you can add a Data Add-On Pack. We'll also automatically top up your Data Pool with an extra 1GB for just $10.
Show me how it all works
Here's an example of how Data Pool would work for your family
Here's an example of how Data Pool would work for your team
We'll automatically top up your Data Pool ($10 per 1GB of extra data) for you to use until the end of your current billing month. The extra data will be available to use by all the services in the Data Pool. We'll also send you usage alerts along the way, so you can monitor your spend.
Is the $10 (for 1GB of extra data) charged to each device?
Extra data usage will always be charged to the principal service. This is the first Mobile or Mobile Broadband service that was activated on an eligible plan on the account. The principal service will own all of the costs associated with a Data Pool (including any extra data that is added to the pool).
If the principal service is cancelled or moved to an ineligible plan, the second eligible Mobile or Mobile Broadband service will automatically become the principal service. More info on what happens when you cancel a sharing service is available in the FAQs below.
Will I be warned before I use extra data?
Of course! You'll get free SMS alerts when you reach 50%, 85% and 100% of your Data Pool usage. You'll also receive free SMS alerts at 85% and 100% usage for any extra data that you have been given.
A. We've set up a few ways to keep on top of your data usage. Just head over to this page to read all about monitoring and tracking your usage.
Q. What if I cancel a service that is part of the Data Pool?
A. The total data in your Data Pool will reduce by the amount of data that the cancelled Mobile or Mobile Broadband service was contributing.
Q. What if I don't want to share my data?
A. If you don't want to share your data, that's ok! Sharing occurs automatically when any eligible Mobile and Mobile Broadband services are on the same bill. If you don't want to share your data, we'll just need to move your service(s) onto separate bills.