Using Powerline Adaptors With Your Computer

Connecting your Powerline Adaptors to your computer/router is simple. In this article you'll find detailed instructions, guides and further troubleshooting information.

Looking to connect your Powerline Adaptors to your Yes TV by Fetch? See this article instead.


Which brand of power adaptors are you using?

 

D-Link Power Adaptor Setup

Before you start...

  • Identify a power-point near your broadband modem for use with one of the 1 white adaptors
  • Identify a power-point near your computer for the other white adaptor
  • Make sure both power points are switched off before connecting / disconnecting these or any other electrical device

Step 1: Connect 1 adaptor to your modem

  1. Take one of the white power adaptors and one of the supplied Ethernet cables to the power-point near your broadband modem
  2. Connect one end of the Ethernet cable to the Ethernet port located in the top of the adaptor
  3. Connect the other end of the Ethernet cable to an available Ethernet port on your broadband modem
  4. Plug the adaptor into the power-point. Do not switch the power-point on at this stage.

Image showing white adaptor connection

 

Using a powerboard with your adaptors?

  • Where possible, avoid plugging the adaptor directly into a power-board as this can affect its performance.

Image showing white power adaptor & power strip connections

  • The adaptor will not work if plugged directly into a surge-protected power-board, instead connect the adapter as shown above.
  • If you must connect the adaptor into a (non-surge protected) power-board, only use the first power socket that is closest to the power-board's cord as shown below.

Image showing preferred connection with power strip/board


Step 2: Connect the other adaptor to your computer

  1. Take the other white adaptor and the second Ethernet cable to a power-point near your computer 
  2. Connect one end of the Ethernet cable to the Ethernet port on your computer
  3. Connect the other end of the Ethernet cable to the Ethernet port at the top of the adaptor
  4. Plug the adaptor into the power-point. Do not switch the power-point on at this stage.

Image showing D-Link computer connection

 


Step 3: Switch your power adaptors on

  1. Switch each adaptor on at their respective power-points
  2. Check that the power and powerline lights on the white adaptors flash and then show stable pattern. (this may take up to 2 minutes)
  3. The Ethernet light on the adaptors will then turn a solid green, the adaptor connected to your computer may not establish a stable connection until your computer is turned on

Power adaptor light status

Image showing D-Link power adaptor

Ethernet light

  • Solid: The Ethernet port is linked, but there is no activity
  • Blinking: There is data being transmitted between the power adaptors
  • Off: There is no Ethernet connection

Powerline light

  • Solid: The adaptor is connected to the power adaptor network
  • Blinking: The adaptor is sending or receiving data
  • Off: The adaptor has not found any other adaptors

Power light

  • Solid: The electrical power is on
  • Blinking: The adaptor is in the process of resetting, power saving mode or  insecurity setup
  • Off: There is no electrical power

Troubleshooting your D-Link adaptors

Here are some common problems & fixes: (images are provided below for reference)

No spare ports on router/modem

  • You'll need to unplug an existing device from your modem to free up a port.

Power light is off

  1. Make sure that the power-point is receiving power
  2. Ensure your connection is optimised, and avoid using a powerboard where possible.
  3. Switch off the power sockets for each of the adaptors, wait a minute then switch both power-points back on.
  4. Ensure that the power adaptors are not plugged into an extension cord or surge protected powerboard.

Powerline light is off

  1. Switch off both power sockets connected to the adaptors, wait for a minute then switch both power sockets back on
  2. Move the power adaptor so they are closer together
  3. Reset both adaptors to factory settings. Refer to your power adaptor user guide  for instructions

Ethernet light is off

  1. Switch off the power sockets for each of the adaptors, wait for a minute then switch the power sockets back on
  2. Ensure that your router and modem are on and working correctly
  3. Make sure that your Ethernet cables are in good repair and securely plugged into each device
  4. Reset both adaptors to factory settings. Refer to power adaptor user guide for instructions.

Image showing white adaptor features


Netgear Powerline Adaptor Setup ~ no longer available through Optus

Before you start...

  • Identify a power-point close to your Broadband modem for use with the whitepowerline adaptor
  • Identify a power-point close to your computer for use with the black powerline adaptor
  • Ensure you have easy access to the power-points and your broadband modem
  • Ensure all power-points are switched off before connecting or disconnecting devices, including the powerline adaptors
  • Watch the following video demonstration for your powerline adaptors

Step 1: Connect the white adaptor to your modem

  1. Take the white powerline adaptor and one of the supplied Ethernet cables to the power-point near your broadband modem.
  2. Connect one end of the Ethernet Cable to the port located at the top of the white powerline adaptor
  3. Connect the other end of the Ethernet cable to an available Ethernet port on your broadband modem
  4. Plug the white powerline adaptor into the power-point. Do not switch the power-point on at this stage.

Image showing white adaptor connection

Using a powerboard with the white adaptor?

  • The preferred method of connection with a power-board is illustrated below:

Image showing white power adaptor & power strip connections

  • The adaptor will not work if plugged directly into a surge-protected power-board, instead connect the adapter as shown above.
  • Avoid plugging the adaptor directly into a power-board as this can affect its performance.
  • If you must connect the adaptor into a (non-surge protected) power-board, only use the first power socket that is closest to the power-board's cord as illustrated below.

Image showing preferred connection with power strip/board

 


Step 2: Connect the black adaptor to your set top box

  1. Take the black powerline adaptor and the second supplied Ethernet cable to a power-point near your computer set top box.
  2. Connect one end of the Ethernet cable to the Ethernet port at the rear of your computer
  3. Connect the other end of the Ethernet cable to an Ethernet port at the rear of the black powerline adaptor
  4. Plug the black powerline adaptor into the power-point. Do not switch the power-point on at this stage.

Image showing black adaptor and computer connection via ethernet

 

Using a powerboard with the black adaptor?

  • The adaptor will not work if connected directly into a surge-protected power-board.
  • Where possible, avoid plugging the adaptor directly into a power-board as this can the affect it's performance
  • If you must connect the adaptor into a (non-surge protected) power-board, only use the first power socket that is closest to the cord as illustrated below

Image showing preferred power strip/board connection

 


Step 3: Switch your power adaptors on

  1. Switch each adaptor on at their respective power-points
  2. Check that the power and powerline lights on the white adaptor flash and then turn a solid colour (this may take up to 2 minutes)
  3. The Ethernet light on the white adaptor will then turn a solid green, the Ethernet light on the black adaptor won’t turn green until the computer is switched on.

Power adaptor light status

Image showing Netgear white adaptor lights

 

Ethernet light

  • Solid: The Ethernet port is linked, but there is no activity
  • Blinking: There is traffic between the Ethernet port and the powerline network.
  • Off: There is no Ethernet connection

Powerline light

  • Solid: The adaptor is connected to a powerline network
  • Blinking: The adaptor is sending or receiving data
  • Off: The adaptor has not found any other compatible powerline devices

Power light

  • Solid: The electrical power is on
  • Blinking: The adaptor is in the process of resetting, power saving mode or security setup
  • Off: There is no electrical power.

Troubleshooting your Netgear adaptors

Here are some common problems & fixes: (images are provided below for reference)

No spare ports on router/modem

  • You'll need to unplug an existing device from your modem to free up a port.

Power light is off

  1. Make sure that the power-point is receiving power
  2. Ensure your connection is optimised and avoid using a power-board where possible.
  3. Switch off the power sockets for each of the adaptors, wait a minute then switch both power-points back on.
  4. Ensure that the power adaptors are not plugged into an extension cord or surge protected powerboard.

Powerline light is off

  1. Switch off the power sockets for each of the adaptors, wait for a minute then switch the power sockets back on
  2. Move the powerline adaptor so they are closer together
  3. Reset both adaptors to factory settings. Refer to the Netgear User Guide for instructions

Ethernet light is off

  1. Switch off the power sockets for each of the adaptors, wait for a minute then switch the power sockets back on
  2. Ensure that your router and modem are on and working correctly
  3. Make sure that your Ethernet cables are in good repair and securely plugged into each device
  4. Reset both adaptors to factory settings. Refer to the Netgear User Guide for instructions

Image showing Netgear white adaptor

Image showing Netgear black adaptor