Q: How often is usage updated? A: The time and date of the last update is shown within the 'Usage' tab. It can take up to 48 hours for recent usage to show. For this reason, the usage information in My Optus app / My Account should only be used as a guide. Your exact usage will be detailed on your monthly bill.
Q: Why can't I see my usage?
A: If you can't see your service in the 'My Services' list, you may need to