How to Check Your Usage

You can monitor your usage on your device using the My Optus app or online via My Account. Take note that usage can take up to 4 hours to update, and should not be used as a tax invoice.

Mobile services

Track your usage with My Optus app. It features Data Breakdown which gives you detailed info on which sites and apps are using the most data.

You can also view your usage in My Account. If you have a data pool, it will show a summary of your shared usage as well as the usage for each of your Optus services. For more information on how shared data pools work, see this article.

Other Options

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Fixed & other services

Track your usage using My Account. Your usage period, rates and inclusions are contained within your plan's Critical Information Summary 

We also offer automated usage alerts.

If you have a Cable or Resale service that is unable to use My Account, you can view your current Broadband usage via Member Services: 

  1. Log in to Member Services (using your primary OptusNet username)

  2. From the left hand menu, click My Internet Account

  3. Then click My Usage

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International roaming usage 

To view your estimated roaming usage, use the My Optus app or My Account. Keep in mind that it’s an estimate only, as roaming usage needs to pass between overseas networks and can be delayed. 

Will I receive usage alerts while roaming?

Where available, we’ll send you free text alerts each time you exceed approx. $100 of roaming usage. For Travel Packs, we’ll send texts once you’ve exceeded 50%, 85% or 100% of your pack’s value. If you have previously turned off usage alerts for your service you’ll need to turn them back on in My Account.  

Be aware that roaming usage are estimates and alerts may be delayed.

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