How to Use Optus SMS Menu (9999 Options)

SMS Menu is a service available to Optus Mobile Phone and Mobile Broadband customers, 24/7.

All text messages to and from SMS Menu are completely free when used in Australia. Roaming rates apply for Postpaid customers overseas.

It's super quick and works with any Optus Mobile Phone or Mobile Broadband device/tablet that can send text messages, so you don't need a smartphone to use it.

Optus SMS Menu functions

Please note: Not all options are available with all plans or services. eg. Voicemail for Mobile Broadband, etc.

Image showing SMS Menu options

*Me2U features requires My Account/Optus Zoo username & password

How do I use Optus SMS Menu?

From your Optus Mobile Phone or your Optus Mobile Broadband Connection manager:

  • Simply text the word Menu to 9999 for a full list of options available for your service
  • From the image above, text the function's number or letter in the blue circle to 9999