My Plan Plus & My Plan Business Plans: How Do They Work?

Not sure how the My Plan Plus or My Plan Business plans work? Don't worry, we've got you covered here!

New to Optus? You can view and purchase a plan online, in-store or by calling

Already have an existing account with Optus? If you're out of contract, you can simply upgrade your handset and move to our latest My Plan Plus that comes with New Phone Trade Up. If you're still in contract, don't worry, you won't miss out. All you have to do is recontract onto a new 24 month plan (early upgrade fees may apply). For more information about recontracting, check out this page.

Data share with My Plan Plus & My Plan Business Plans

My Plan Plus & My Plan Business Mobile plans are all about awesome voice and data inclusions allowing you to share your data across your connected devices with Data Pool.

Simply combine any combination of My Plan Plus / My Plan Business (including SIM Only) Mobile plans and My Mobile Broadband Plus / Mobile Broadband Business plans on the one bill to pool and share the total monthly data across all connected devices.

All of your Mobile and Mobile Broadband services connected to your Data Pool will be on a single bill and within a single My Account online profile. This makes it easy to keep track of your charges and usage. To see an example of how Data Pool usage is shown in My Account, take a look at this article.

You can also keep an eye on your Data Pool usage on the go via the My Optus app.

Need more info about data sharing with Data Pool? See this article for more info. To find out what's included / excluded etc., visit My Account or check your plan's Critical Information Summary.

Please Note: The plans, prices and inclusions shown above are for illustrative purposes only and may not reflect current offers from Optus.

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Data add-on pack & extra data

The Data Add-On pack will be added to your monthly Data Pool, and once this is used, you'll automatically have extra data added at $10 per each extra 1GB.

You can see info on adding a Data Add-On pack here.

If you, your family or your business happen to use more than the total monthly data in your Data Pool (including any Data Add-On pack for personal or business use that are added), we’ll automatically top it up for just $10 for every extra 1GB. We’ll also send you usage alerts to help you monitor your spend.

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Usage Alerts

We'll send free usage alerts via SMS when you've used 50%, 85% or 100% of the total monthly data in your Data Pool and should you need it, 85% and 100% for any extra data ($10 per extra 1GB) given, so there are no surprises.

With My Plan Plus & My Plan Business, these alerts go to each of the mobile phones contributing data to the Data Pool. For more information on how shared data usage alerts work, click here.

Keep in mind that usage alerts are not sent in real-time and can be delayed by up to 48 hours.

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What is New Phone Trade Up?

If you’ve signed up to the latest version of My Plan Plus / Business, New Phone Trade Up gives you the option to trade your current phone for a brand new, shiny one after 12 months for $99 (as long as you return your phone in good working order and sign up on a new 24 month plan).

For more information on New Phone Trade Up and to find out whether your phone is in good working order, click here.

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