Yes TV by Fetch: Setup & User Guides

Getting started with Yes TV by Fetch is simple. In this article you'll find detailed instructions to set up your new service. You can also download our quick start guide or the full Yes TV by Fetch userguide.

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Before you start...

Which type of set top box do you have?

There are four versions of the Yes TV by Fetch set top box. The older Generation 1 box (Gen 1), the Generation 2 box (Gen 2) and the new Generation 3 (Gen 3 - Mighty) and Mini STB.

The image below will help identify which set top box you have.

Image showing the Gen 3 set top box. Gen3STB

Image showing the Mini set top box. MiniSTB

Image showing the Gen2 set top box. Gen2STB

Image showing the Gen1 set top box. Gen1STB

Got Powerline Adaptors?

If you've also purchased the optional Powerline Adaptors with your set top box - you'll receive them in a separate package. Unpack your Powerline Adaptors and follow the quick start guide for Power Adaptors, before skipping to Step 2 below.

No Powerline Adaptors?

If you did not purchase the optional Power Adaptors, connect your set top box to your modem/ router using the Ethernet cable provided with your set top box, as shown in Step 1. 

Please Note: The Mighty (Gen 3) & Mini are WiFi enabled, and do not need a Powerline Adaptor (PLA).


Step 1: Connect the set top box to your modem/router and the internet

  1. Plug one end of the Ethernet cable into the rear port labelled 'RJ45' (Gen 1 box) or 'Internet' (Gen 2 box), (Gen 3 box) and Mini
  2. Plug the other end into a spare port on your existing modem / router

Image showing modem/ethernet connection to Gen3 set top box

Image showing modem/ethernet connection to Mini set top box

Image showing modem/ethernet connection to either a Generation 1 or Generation 2 set top box


Step 2: Connect your antenna

  1. Unplug your existing TV antenna cable out of the back of your TV and plug it into the port labelled 'IN-ANT' or 'ANTENNA IN' on the Yes TV by Fetch set top box. Keep the other end connected to the antenna socket in the wall
  2. Plug one end of the supplied antenna cable into the port labelled 'ANT- OUT' (Antenna Out) on the Yes TV by Fetch set top box and plug the other end into the ANT IN (Antenna In or RF IN) port on the back of your TV

Image showing antenna connection to either a Generation 1 or Generation 2 set top box


Step 3: Connect the set top box to your TV via HDMI

Not able to connect via HDMI? Other connection methods are available in the complete Yes TV by Fetch User Guide [PDF].

  1. Plug one end of the supplied HDMI cable into the port labelled 'HDMI' on your set top box

  2. Plug the other end into a spare HDMI port on your TV

Image showing HDMI cable connection ports

Please note:

  • If you have more than one HDMI port on your TV, take note of any labelling on the HDMI port you use. You'll need this in Step 5
  • If you wish to connect using a different cable type (eg. Composite) refer to the Yes TV by Fetch User Guide. [PDF]

Step 4: Connect the set top box to power

  1. Plug one end of the power cord into the power port on your set top box

  2. Plug the other end into a power point & switch the power point on

Image showing connected power cable to either Generation 1 or Generation 2 set top box


Step 5: Turn everything on

  1. Switch on your TV

  2. To switch on a Gen 2 set top box, press the standby button and the red light should change to blue

  3. To switch on a Gen 1 set top box, flick the switch at the rear, then press the standby button and the red light should change to blue

  4. To switch on a Gen 3 (Mighty) & Mini set top box plug the end of the Power Cord into the port labelled 'Power' on the back of the STB, plug the Power Cord into a power point and switch the power ON

     
    Image showing rear power switch and standby button on a Generation 1 set top box

     

  5. Using your TV remote control, find the HDMI input channel you've used in Step 3 (or component/ composite input). You can do this via the ‘Source’,‘Input’ or ‘AV Select’ button on your TV remote control. You should see the Yes TV by Fetch logo on your screen when you've found the correct input channel

Important! Your TV screen will appear blank a number of times during the on-screen setup and may remain blank for up to 5 minutes, this is normal behaviour.


Step 6: Activate & follow the on-screen instructions

You'll now be taken through the rest of the Yes TV by Fetch setup on your TV screen. The on-screen setup will take approximately 5-10 minutes depending on your broadband speed. Do NOT turn your set top box off at any stage during setup.

  1. Insert the AA batteries into the remote control

  2. You'll be asked to select an Audio Option. Select the 5.1 Audio option ONLY if you have compatible equipment. If you experience audio problems after selecting 5.1. change the setting to 'Stereo'

  3. You'll be prompted to enter your Activation Code which is on the letter that came with your Yes TV by Fetch Set Top box

  4. Use the navigation arrows and the 'paw' button on your remote control to enter the code via the on screen keyboard. Activation codes are case sensitive, you can change the keyboard to upper case and back by pressing the 'Text' button on your remote control

Image showing remote control navigation buttons


That's it. Enjoy!

To access the main menu and its options. Use the menu & navigation buttons on your remote control.

Image showing main menu button on remote controlImage showing navigation buttons on remote control

To watch TV. Go to the TV Guide option in the main menu and select a program.

Image showing main menu with TV Guide option selected

To watch or rent a movie. Go to the 'Movies' option in the main menu. Further details are in this article.

Image showing Movies Menu


Further help / connection & user guides

If you need further help or are experiencing difficulty check out the links below:

Download the Quick Start and/or Full User Guides below: