Fixed Line Phone Handsets & Warranties
We have a range of Fixed Line/Home Phone handsets available at the following links.
Warranty and replacements
We provide service assurance in situations where you're currently paying the monthly handset charge.
If you're paying handset charges, you will see this in the service summary section of your Fixed Phone bill.
If the handset was purchased outright from Optus or if we provided it to you free of charge the faulty device may be replaced if it's still under warranty, (12 months from the original purchase date).
For more information on warranties for equipment purchased through Optus, see this page.
Optus does not provide service assurance for handsets supplied by a 3rd party however new handsets can be purchased from a retailer.