How to Cancel Optus Security

To uninstall Optus Security, follow the below steps:


Step 1

For Windows XP

  1. Click 'Start'
  2. Click 'Control Panel'
  3. Double-click 'Add or Remove Programs'
  4. Select 'Optus Security' and click 'Remove'

For Windows Vista, Windows 7 or Windows 8

  1. Click the 'Start' button
  2. Click 'Control Panel'
  3. Click 'Programs'
  4. Click 'Programs and Features'
  5. Select 'Optus Security' and click 'Uninstall'
  6. Restart your computer

For OS-X

  1. In the Finder, Go to your 'Applications' folder
  2. Drag the 'Optus Security' app to your Trash
  3. You may need to stop the 'Optus Security' from running before deletion
  4. Empty the trash
  5. Restart your computer

Step 2

For 'Optus Security' (2013) - Software downloaded after 25th March, 2013

Cancel your subscription in My Account

  1. Log in to My Account
  2. In the left hand  'My Services' list, select the Broadband/Mobile service your Optus Security subscription is linked to.
  3. Click the 'Options & Extras' tab
  4. Scroll to and click 'Manage Add-ons'
  5. Access the 'Optus Security' option and click 'Cancel'

For 'Optus Internet Security Suite' (2010/11) - Software downloaded before 25th March, 2013

Cancel your subscription in Member Services

  1. Log in to security suite in Member Services
  2. Click 'Unsubscribe from Security Suite'
  3. Click 'Yes' to confirm that you wish to proceed