My Optus App: Compatibility, Functions & Download Links
Got some questions about how the 'My Optus' app works? Check out these frequently asked questions:
Is it secure?
Yes. The 'My Optus' app uses best practice encryption methods when transmitting sensitive information. Any sensitive data is stored locally on your device, which is just 1 more good reason to ensure that you secure your device with a strong password/ PIN.
My device is not compatible with the app. What are my options?
At this stage, if your phone's running on other mobile operating systems that are not supported (i.e. Windows Phone OS), we've still got an option or 2 for you!
Optus Mobile Website - For non-supported smartphones
We're constantly enhancing our mobile website to bring app like functionality to other devices. Simply visit our mobile website at optus.com.au on your device's browser to check your usage, add / remove international roaming, pay your bill or recharge your Prepaid service.
Optus SMS Menu - For any mobile handset that can send text
For more functions or for non-smartphones, check out Optus SMS menu by simply texting the word 'Menu' to 9999. It's free to use in Australia, available 24/7 and super quick.
If you're travelling, working or studying in Australia but wish to use your 'home' country's app store, the My Optus app and the My Optus Tablet app are available via Apple iTunes & Google Play stores in the following countries.