Call Diversion Costs: Fixed & Mobile Phone

Call diversion costs vary between services and diversion, simply select the service your diverting your calls from...

Please note: The call diversion rates given below, are for diversions that you can switch on or off using your phone. Pricing for diversions switched on at an exchange may have different pricing.


Costs for diverting calls from your Prepaid Mobile

Who pays?

You're not charged for the initial incoming call to your Prepaid Mobile (before the call diverts), you're charged for the second leg of the call based on the rates below, so if you're diverting...

To:

  • Local, National or another Mobile numbers. You're charged at 10c per minute
  • Optus Voicemail are charged at rates applicable under your phone plan

Please note: You cannot divert a Prepaid service to an international number.


Costs for diverting calls from your Postpaid Mobile

Who pays?

You're not charged for the initial incoming call to your Postpaid Mobile (before the call diverts), you're charged for the second leg of the call based on the rates below, so if you're diverting...

To:

  • Local, National, another Mobile or International numbers are charged at 11c per minute
  • Diversions to international destinations also have an added surcharge equal to the international rate of that country, charged in one minute increments (International Diversions from mobiles are not part of your included International minutes on your plan and will be charged as per the calling rates to the country you’re diverting your calls to)
  • Optus Voicemail are charged at rates applicable under your phone plan

Costs for diverting calls from your Fixed Line Phone

Who pays?

You're not charged for the initial incoming call to your Fixed Line Phone (before the call diverts), you're charged for the second leg of the call based on the rates below, so if you're diverting...

To:

  • Local, National, Mobile or International numbers at the call rate applicable to these calls per your particular plan's standard rates.
  • Optus Voicemail are charged at rates applicable under your phone plan