How to Add or Remove the Missed Call Service: Mobile Phone
The 'Missed Call Service' is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller's message, whenever you're unable to answer your mobile. The audio recording can be played directly from your mobile. The service is at no extra charge to you (when you're in Australia).
You'll be covered when you:
- Are out of a coverage area
- Have your phone switched off
- Are busy on another call
- Are simply screening calls
If you have trouble hearing and rely on voice-to-text conversions, you can contact us via the Teletypewriter (TTY) Service () or the National Relay Service ( ) to discuss options.