How to Use 1509 Self-Service: Prepaid Mobile Phone

We have a range of self-service features that'll help you manage your Prepaid mobile, simply by dialling 1509 from within Australia. Best of all, it's free to call from an Optus mobile.

It's a quick, simple way to access account and service information from your handset like getting your account balance, activating international roaming or adding/removing voicemail.


What if I’m using someone else's phone?

1509 Self-Service provides information on the mobile number you're calling from. If you're not calling from your Mobile Phone and want to use these self-service options, you can call 132 926 from any other phone, instead.


What can I do with 1509?

The diagram below shows the full range of self service options available. Simply call 1509 from your Optus Mobile and follow the prompts to make a selection.

Image of Prepaid 1509 menu